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2G Beauty Communications, professional skincare made in Italy

3' min read

Translated by AI
Versione italiana

3' min read

Translated by AI
Versione italiana

Founded in 1997 by Gennaro Gioiello and Giacomo Pagano, 2G Beauty Communications is an Italian company active in the professional skincare sector. Based in Assago (Milan), the company - which has retained a family soul - combines craftsmanship and innovation, offering high quality products and technologies through a certified production chain, an in-house laboratory dedicated to innovation, and a sales model based on distribution to qualified beauty centres to guarantee personalised advice and targeted treatments.

"We closed 2024 with a turnover of around EUR 5 million, in line with the results for 2023," Gioiello says. "For us, the confirmation of this figure represents an important milestone, because it testifies to the solidity of the company and the ability to maintain a constant performance in an ever-changing market. For 2025, we expect a slight increase, while still maintaining stability around this figure'.

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The main market remains Italy, with a strong presence in the Centre-North (specifically from the Marche upwards), including Sardinia. Abroad, the company is mainly active in Switzerland. "We are also counting some sales in the United States, particularly in New York," adds Gioiello. "In Italy, we are among the top five companies in the beauty sector and number one in Northern Italy: a result that we consider particularly significant, achieved thirty years after the company was founded and the result of a path of constant growth and continuous attention to quality.

He continues: 'We are in about 350 sales outlets in Italy, of which about 100 are 2G Beauty Centres, single-brand outlets aimed at exclusive customers. The aim is to create a true ecosystem of excellence, in which each partner shares the company's core principles - quality, expertise and innovation - helping to strengthen its identity and value'.

Not forgetting training. "For 2G Beauty Communications, beauty professionals have always represented the beating heart of the company," explains the entrepreneur. "It is thanks to their preparation and direct relationship with the customer that the brand has built its credibility, even before any communication campaign. Precisely for this reason, 165 days a year are dedicated to training, which is divided into three main areas: technical-scientific (i.e. the scientific part of the product, what it contains, where these active ingredients come from, and what results they offer), technical-operational (application methods and procedures) and technical-commercial (the management of the Beauty Centre: Beauty Manager, who manages the business, Beauty Coach, who follows the customer, and Beauty Specialist, who applies the products and technologies). In this way, our customers (i.e. beauty operators) increase their all-round skills and promote a more evolved and qualified beauty culture'.

Research and development are fundamental: "Before bringing a product or a new technology onto the market, we spend as much as two years creating a series of formulations, which are then tested," Gioiello recounts. At the end, we compare the results and choose only those products that guarantee the desired result. In addition, every year the company introduces an average of 2-3 new technologies, developed to enhance the active ingredients of 2G Beauty Communications products, offering a unique, effective and customised treatment experience.

"Our short supply chain and in-house laboratory guarantee flexibility, control and rapid response to market needs, allowing us to turn innovative ideas into concrete solutions. We are an ISO9001-certified company for quality and ISO13485-certified for the production of electromedical equipment. In fact, we certify our devices as electromedical, and then downgrade them for use in the beauty sector.

The cosmetics have a shelf life of 18-24 months and are tracked throughout their life cycle, guaranteeing freshness, effectiveness and safety. The latest lines include 'smart' cosmetics with targeted delivery systems and sensorial textures, designed to amplify results and turn each treatment into a personalised experience.

"A commitment to research that has accompanied us since our foundation and that has led us, to our great satisfaction, to work in the last 10 years with the San Raffaele Hospital to offer safe, effective and delicate cosmetic support to those undergoing complex treatments, in the oncological or dermatological field," Gioiello concludes. "Delicata is in fact a range of products formulated with natural active ingredients with high tolerability, free of fragrances and allergens, and with textures designed to ensure maximum comfort even for the most compromised skin. Each formula undergoes rigorous testing, both in the laboratory and in clinical settings, to ensure maximum safety and skin compatibility".

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