Industry

Intesa steps up its collaboration with Google Cloud and TIM: IT systems migration completed

Il logo di Intesa Sanpaolo visualizzato su uno smartphone. (Crediti immagine:  Rafael Henrique/SOPA Images via ZUMA Press Wire via Reuters Connect)

3' min read

Translated by AI
Versione italiana

3' min read

Translated by AI
Versione italiana

The country’s leading bank is moving its digital backbone to the cloud. Not just peripheral functions, but its core IT systems: those that underpin data, processes, security and customers. Intesa Sanpaolo has completed the migration to Google Cloud’s Italian ‘regions’ in Milan and Turin, hosted by TIM’s data centres. It is a technical transition, of course. But it is also a sign of the times: the cloud is no longer just a laboratory for innovation; it is becoming the engine room of finance.

The project was launched to make the bank’s infrastructure faster, more secure, more sustainable and ready for artificial intelligence. The figures illustrate the complexity of the operation: over 800 applications were migrated to Google Cloud, and the same number were decommissioned at the bank’s physical premises. The migration took place without any downtime or ‘major incidents’.

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For Intesa, this milestone also carries significance in terms of its business plan. “This initiative has enabled us to achieve all our 2022–2025 objectives and to prepare for the challenges of the 2026–2029 business plan,” says Massimo Proverbio, the group’s Chief Data, AI and Technology Officer. The transformation has enabled the bank to upgrade its technology, reduce costs and lay the foundations for Isytech, the digitally native, cloud-based technology platform serving customers and colleagues. “Today, we rank among the very best in Europe in terms of solutions, innovation and security in support of our business and customers.”

Behind the move lies the new geography of the European cloud: global platforms, but local regions; scalable infrastructure, but data resident in Italia; open technologies, but close governance. Google’s regions in Milan and Turin have enabled the bank to meet data residency requirements; TIM has provided data centres, connectivity, expertise and end-to-end management. Cost control through FinOps monitoring has also been crucial.

For Tim Enterprise, this is a landmark case: no longer just a network, but platforms, data centres, security and managed services. “Migrating the core infrastructure of a major bank such as Intesa Sanpaolo to Google Cloud’s Italian regions, hosted in our data centres, means ensuring control, security and data resilience,” says Elio Schiavo, Chief Enterprise & Innovative Solutions Officer at TIM. “The integration of data centres, connectivity and cloud solutions has enabled us to manage an extremely complex migration whilst ensuring business continuity and high performance, once again confirming the excellence of our infrastructure.”

But the story doesn’t end with the ‘tech’ transition. If the cloud becomes the foundation on which to build banking services, data analytics and artificial intelligence, the competitive advantage lies in skills. The initiative involved over 3,000 employees in a training programme, resulting in more than 170 Google Cloud certifications, over 60 of which were at an advanced level. It is here that the migration becomes a key part of the race towards AI in European banks. Data must be accessible and secure; systems must be able to handle increasing workloads; platforms must enable analytics without compromising security and compliance. “In the financial services sector, the modernisation of core systems cannot be separated from security and resilience,” says Raffaele Gigantino, Country Manager for Italy at Google Cloud.

“The completion of this phase,” reads the joint statement, “consolidates Intesa Sanpaolo’s infrastructure as one of the most modern, resilient and sustainable in the European banking sector, laying solid foundations for future innovation. The success of the initiative also confirms TIM as a reliable technology partner in major corporate transformations, thanks to its ability to oversee the entire IT value chain.” As for Google, it is “a trusted, cutting-edge cloud partner for the AI underpinning this transformation, capable of providing secure, scalable and sustainable technological infrastructure”.

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