SMEs

Artificial intelligence: Europe is stepping up the pace, but small businesses are lagging behind

According to the Accenture Barometer, Italia and the major European nations are making progress, but the US nations remain in the lead

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2' min read

Translated by AI
Versione italiana

2' min read

Translated by AI
Versione italiana

Artificial intelligence is not advancing at the same pace across all businesses. Large European groups are catching up with their North American competitors – according to the Accenture AI Progress Barometer – but they are still lagging behind. The study analyses the level of AI readiness among businesses worldwide.

The barometer assigns a readiness score based on: strategy, technology, skills and the ability to redesign processes. North American companies score higher than their European counterparts: 48.9 points compared with 43.1. A significant finding, however, is that over the last six months the gap has narrowed from 6.3 to 5.8 points: an improvement of 1.6 points for European companies compared with 1.1 for North American ones.

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According to Mauro Macchi, Accenture’s CEO for Europe, the Middle East and Africa: “Europe is gaining significant momentum in the field of artificial intelligence, driven primarily by the largest companies”

The gap between businesses

The real divide lies within Europe. Very large European companies – those with annual revenues exceeding 10 billion – are now close to the major North American groups (47.4 points compared with 49.5), whilst the smaller ones lag far behind: 40.5 points compared with 48.1.

If artificial intelligence remains concentrated within the largest companies, this transformation risks widening the gap between those who have capital, data, expertise and infrastructure, and those who struggle to develop industrial projects based on AI. The gap between large and small firms stands at 6.9 points in Europe, almost five times that recorded in North America (1.4 points).

According to Teodoro Lio, CEO of Accenture Italia: “It is essential that the benefits of AI reach not only the most advanced organisations, but also small and medium-sized enterprises.”

The situation in Italy

Italia, too, is showing progress. The national score has risen by 2.9 points compared with the previous survey. According to Lio: “Italia is making tangible progress in its adoption of artificial intelligence.” This improvement is less than that of France (+5), the United Kingdom (+4.8) and Spain (+4.6), but higher than the European average. Germany, on the other hand, remains largely stagnant.

Results by sector

Different sectors are also progressing at different rates. In Europe, the greatest progress has been made in insurance (+8), travel (+5.7) and consumer goods and services (+5.2). According to Accenture, the insurance sector is driven primarily by investment in process transformation and the modernisation of databases.

The barometer also shows where businesses are focusing their efforts most. The strongest improvement is in strategy (+5.3): there has been an increase in management focus, investment plans and AI governance. Skills and talent (+1.4) and process re-engineering (+0.9) are also on the rise, but the technological foundations (-1.2) are declining. The factors currently limiting business development would therefore appear to be data, the cloud, cyber security and infrastructure.

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