Marketing

Artificial intelligence rewriting marketing and advertising

Iab Italia white paper photographs the transition from testing to industrial use of AI

by Andrea Biondi

 (Adobe Stock)

3' min read

Translated by AI
Versione italiana

3' min read

Translated by AI
Versione italiana

Artificial intelligence has stopped knocking at the door. It has entered. And now it has sat at the table where campaigns, budgets, content, targets, creativity, reports, even the way a brand will speak tomorrow not only to people, but to machines, are decided. Iab Italia's latest white paper on Artificial Intelligence photographs a clear transition: the time of isolated trials, of small experiments, of 'let's see what happens', is coming to an end. For many operators, 2026 is the year of deployment.

Advertising has known automation for years: bidding, segmentation, attribution, performance measurement. What is new is something else. With generative AI, technology no longer stays behind the scenes. It approaches the desk of the marketer, the creative, the publisher. It writes, analyses, suggests, synthesises, predicts. It reduces the time between data and decision. And above all, it shifts the centre of gravity of marketing: from the old 4Ps - product, price, distribution, promotion - to a living ecosystem of signals, feedback, micro-clusters, customised content and learning systems.

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The consumer, in this scheme, is no longer a target. He is a node. He produces data, influences other users, changes paths, enters and exits channels. The linear funnel is transformed into a loop. The brand no longer just launches campaigns: it designs adaptive environments. The product becomes an experience, the price can be dynamic, the point of sale is everywhere, promotion becomes confused with relationship and content.

Within this transformation, the Iab document tries to bring order. The areas are many: insight and trend research, content production, reporting, targeting, profiling, performance, creativity, hyper-personalisation. The red thread is one: AI serves to do it sooner, but it is not enough to do it sooner. It serves to understand better. Data collection becomes almost real-time. Data cleansing goes from days to hours. Trend analysis no longer just searches for keywords, but for meanings. Reports do not just describe tables: they try to tell why a phenomenon happens and what might happen next.

The promise is powerful. A brand can intercept a sudden drop in product sentiment. A retailer can reorganise its catalogue around a nascent trend. A B2B company can anticipate a downturn in demand. But the promise also brings with it the risk of shortcutting. Iab insists on one point: without method, AI produces noise faster. It needs clear objectives, validated sources, human supervision, defined roles, metrics.

The most delicate game concerns content. GenAI enters the creative chain, accelerates drafts, adaptations, variants, translations, assets for different platforms. But here the minefield opens up: copyright, transparency, use of input, protection of output, consistency with the brand voice, legal responsibility. The document refers to the Copyright Directive, text and data mining, the AI Act, governance rules. In short, it is not enough to ask a machine to produce. You have to know what you are feeding it, who controls what comes out and who is accountable.

Then there are the agents. They are the most radical frontier. Not simple chatbots, but systems capable of moving within complex workflows, coordinating sources, interrogating databases, activating processes. Here, marketing changes its skin again. New figures are born: AI prompt designer, creative technologist, data ethicist, agent orchestrator. Hybrid professions, somewhere between data, language, technology, creativity and ethical control.

The most visionary part of the paper looks beyond the use of AI as a tool. Iab talks about three dimensions: marketing with AI, marketing of AI, marketing to AI. The first is AI as an operational ally. The second is the communication of AI as a product or business value. The third is the most disruptive: communicating to algorithms. No longer just Seo for search engines, but Agent Optimisation for intelligent systems that will read feeds, APIs, prompts, interfaces and decide what to propose to users.

This is where advertising enters almost science fiction territory, but already industrial. The consumer may no longer be only human. Or rather: between the brand and the human being will increasingly be inserted a synthetic intermediary. An agent who selects, filters, recommends, buys. Convincing him will become part of the strategy.

The conclusion is less triumphant than it sounds. AI does not erase human labour. It moves it higher, where judgement, responsibility, culture, control are needed. Technology amplifies competence, but it also amplifies mistakes. The competitive advantage, then, will not belong to those who use the most tools. It will be of those who know how to govern them. "The territory between what AI can already do and what is actually used is still vast and will be occupied. The question is by whom, and with what skills, and probably also for marketing in Italia, the time to answer it is now,' concludes Carlo Nardello, Professor of Digital Marketing at La Sapienza University.

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