Banks & Customers

Banking risk and its repercussions for households and businesses

Customers are becoming increasingly dependent on a small number of intermediaries who are playing an ever more central and dominant role

 Alamy Stock Photo

2' min read

Translated by AI
Versione italiana

2' min read

Translated by AI
Versione italiana

Whatever happens, it will be a failure. For families and businesses, whatever the outcome of the battle between Banca Intesa and MPS, it will not be good news. The final stage of the ongoing bank consolidation process now seems to be drawing to a close, and attention is already turning to the next move that some other institution will make on the chessboard of the Italian financial system.

But fewer banks means less credit and fewer choices for customers, who will foot the bill for an increasingly concentrated market, with an ever-greater imbalance of power. Over the last 10 years – to stick to a relatively recent timeframe – the number of banks operating in Italia has fallen from 640 at the start of 2016 to 414 at the start of 2026 (-35 per cent), whilst the number of branches across the peninsula has fallen from 30,258 to 19,140 (-37 per cent).

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Over the same period, lending to businesses fell by a staggering 38 per cent. We have gone from over 1,000 billion in loans to non-financial companies, in real terms, to 617.6 billion euros at the end of last August. This is a clear sign of the credit sector’s withdrawal from the real economy. This figure would be even more striking had it not been for the public intervention of the SME Guarantee Fund, which enabled many businesses to access credit; otherwise, they would have faced an even more severe credit crunch.

The banking sector’s business model has now undergone a structural transformation, shifting revenue from traditional net interest income to fees for services and asset management, in particular towards the distribution of financial and insurance products, which, through the commissions borne by households, now account for around half of the sector’s total revenue.

And it is no coincidence that the banking takeover is leading to a reduction in competition within the banking sector, not least through greater interconnections with neighbouring sectors. Through the public takeover bid for MPS, Intesa Sanpaolo will also indirectly acquire the assets and shareholdings of the Siena-based bank, including its stake in Mediobanca and, by extension, the much-coveted stake in Assicurazioni Generali.

In a study published in July 2026, the Bank of Italia reports that the interconnections between financial firms have risen from 58 per cent in 2019 to 70 per cent today. It takes fewer than three steps (2.8 on average) to find a link from one intermediary to another: intertwined boards of directors, joint investments and cross-shareholdings. This growing integration – as the Bank of Italia’s study highlights – broadens the channels through which shocks are transmitted and accelerates the spread of systemic risks, but – it should also be emphasised – increases customers’ dependence on a small number of increasingly central and dominant intermediaries.

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  • Gianfranco Ursino

    Gianfranco UrsinoResponsabile Plus24

    Luogo: Milano

    Argomenti: Fondi comuni, Etf, Assicurazioni, Conti correnti, Conti deposito, Mutui, Polizze fideiussorie, Anatocismo, Usura, Risparmio postale, Libretti Coop, Banche, Borsa, Consob, Banca d’Italia, Abf, Acf, Oam, Ocf, Consulenza finanziaria, Fondi pensione, Casse di previdenza, Fintech

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