Banks, 3.2 billion in personnel costs saved in four years
In the four-year period 2020-2023, 93,355 employees left and 58,012 were hired. The final balance (35,343) expresses a ratio of 0.62 entries for every exit
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3' min read
Italian banks have saved around EUR 3.2 billion in personnel costs over the four-year period 2020-2023. The result emerges by cross-referencing data from the non-financial statements (Dnf) of Italian credit institutions with the unit personnel cost of 91,065 euro that emerges, for 2023, from the statistical database of the Bank of Italy, the 'brain' with all the numbers of the sector.
The Uilca 'Orietta Guerra' study centre mapped the Dnf. Out of a total outflow of 93,355 employees, 58,012 were hired. The final balance is therefore 35,343 with a ratio of 0.62 entries for every exit.
Who hires more and who hires less
.UniCredit, Intesa Sanpaolo and Mps are the three institutions that saw more exits than hirings: the final balances are -14,340, -10,178 and -5,553 respectively. On the opposite side, there are Cassa Centrale Banca, Credem and Iccrea with positive balances of 750, 418 and 304. It should be noted that some banks give more detail in their DNFs on the reasons for the outflows (see table opposite). At Intesa Sanpaolo, for example, 839 people left in 2023 due to resignations, 193 due to retirement and as many as 2,260 with the solidarity fund. The other institutions giving details are Banco Bpm, Credit Agricole Italia, Volksbank, Popolare Sondrio and Banco Desio.
The comments of Uilca and Abi
Employment is a central issue in the credit sector, where workloads, commercial pressures, and work-related stress situations are on the rise," declared Fulvio Furlan, secretary general of the Uilca banking union, commenting on the data processed by its research centre. "It is no coincidence that facilitations for hiring, reduced working hours, work-life balance, and work well-being were decisive in the renewal of the national contract for bankers. And he added: "This is why in subsequent agreements in the companies we have agreed on replacement rates between staff exits and entrances of more than 50 per cent, with additional solutions for the benefit of employees who remain in service, and rejected proposals where this approach is not accepted".
And the position of the banking association (Abi)? "The Italian banking world lives and faces all the challenges that affect the various production sectors and looks to the future of the category by focusing on training, attention to people and generational change, with the important confrontation with the trade unions in the sector," says Gianfranco Torriero, deputy general manager of Abi. "The employment trend is the result of the balance between exits and entrances, with almost 10,000 hirings each year, also favoured by the sector's employment fund. These hirings have favoured and offered employment opportunities to many young people and women. In addition, employment in the sector continues to be of high quality, considering that over 99% of the sector's employees are permanent.


