Beauty Report Klarna

Between savings, wellness and technology, this is how Italians approach beauty shopping for Christmas

3' min read

3' min read

Between savings, wellness and technology, this is how Italians approach beauty shopping in the run-up to Christmas 2024 according to the Beauty Report by Klarna, a global provider of payments and artificial intelligence-assisted shopping services with over 150 million active users globally and 2 million transactions per day.

Beauty on a budget: saving without sacrificing well-being

Saving seems to be the key word this year: Italians know how to optimise their beauty purchases, even in times of economic challenges. With inflation affecting purchasing power, as many as 78% of consumers say they have changed their habits: 33% choose cheaper alternatives, 30% reduce the number of products they buy and 24% constantly look for offers and promotional packages.

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The tricks for saving money do not stop there: 66% plan their beauty purchases during sales, 48% use discount codes and 47% compare prices between different shops, demonstrating an increasing focus on budget.

"In a period marked by inflation, when Italians are looking to shop smarter, technology can be a valuable ally," says Karoline Bliemegger, personal finance expert at Klarna. "Taking advantage of free comparison tools like those offered by Klarna and taking advantage of cashback programmes makes it easier than ever to curb spending on beauty products. Although the benefits on each purchase may seem modest, considering that one third of people between the ages of 28 and 43 buy beauty products at least once a week, these savings can add up to a significant sum by the end of the year".

The dupes phenomenon: accessible beauty goes mainstream

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The trend of 'dupes', i.e. affordable versions of luxury products, is increasingly popular: 53% of Italians buy them regularly or occasionally, with perfumes in first place (69%), followed by make-up (42%) and skin care products (31%).

Besides beauty: a booster for inner harmony

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For Italians, beauty proves to be more than just a cosmetic routine: 90% believe that taking care of oneself has a positive impact on mental well-being, improving self-confidence and offering precious moments of personal connection. Favourite activities include visits to the hairdresser (53%), face masks (48%) and massages (42%).

Beauty under the tree: Christmas 2024 is all about well-being

With the festive season approaching, as many as 95% of Italians plan to give beauty products as gifts to share this feeling of wellbeing with their loved ones. Perfume sets (53%), body care kits (47%) and vouchers for spa treatments (39%) are the most popular choices. The report also shows that men prefer to receive perfumes (57%) and spa vouchers (50%), while women prefer body care kits (44%) and perfumes (47%), showing how personal care is a must-have under the Christmas tree.

It is not just a question of presents: Italians' beauty routines intensify during the festive season. Men, more than women, devote themselves to relaxing moments with massages (44.3% versus 26.9%) and spa treatments (45.3% versus 24.7%). Women, on the other hand, do not give up hairdressing appointments (59.4%), confirming that hair care is a staple of Christmas preparations.

Among the most popular trends, beauty Advent Calendars continue to win the hearts of Italians: 21% have already purchased a multi-brand calendar, while 13% have chosen a single-brand version. The joy of discovering a new product every day (38%), the excellent value for money (38%) and the practicality of travel formats (34%) are among the main reasons for their success.

Generation Z: the future of beauty is green and tech

Gen Z is pioneering new trends in the industry, with 37% buying beauty products at least once a week, exceeding the national average. For this generation, sustainability is a must: 54% prefer eco-friendly products and 67% are willing to spend more to uphold their environmental values, despite economic challenges.

"Gen Z shows a strong commitment to sustainable beauty. Although environmental concerns are nothing new, the younger generation is more aware, considering not only their beauty routines, but also the impact of their purchases," explains Alexandra Colac, sustainability lead at Klarna. "We at Klarna are proud to support them in this journey. Indeed, according to our latest data, as many as 71% of 18-27 year olds believe that flexible payment options make it easier for them to access more sustainable beauty products".

But it's not just about sustainability: innovation is just as crucial. 69% of Centennials are familiar with artificial intelligence in the beauty industry and 31% trust AI advice more than advice from friends or experts to find the perfect products. And it is precisely on innovation that the provider focuses with advanced tools such as price comparison, the cashback programme to receive a refund of up to 10% on the amount spent and the possibility to split the cost of one's beauty purchases into 3 convenient interest-free instalments.

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