Face to face

Cartoons, marathons, pop art: to the US (and back) to climb the Italian gaming ladder

Pietro Giovanni Vago. Founder and CEO of Cidiverte, he recounts his rise and the family business where employees buy paintings, climb Kilimanjaro and walk the Camino de Santiago

by Lello Naso

Pietro Giovanni Vago, che dopo la laurea fu mandato a insegnare WordPerfect, uno dei primi sistemi di scrittura, alla first lady Barbara Bush, è il fondatore e ad di Cidiverte, azienda nata nel 1992 e alla quale fanno capo 270 negozi, la gran parte nei centri commerciali. Il fatturato viaggia verso i 260 milioni (il 5% dagli accessori), i dipendenti sono 1.420

6' min read

6' min read

The entrance to the operational headquarters of Cidiverte, the Gallarate-based company that controls half of the Italian video game market, is a small labyrinth: a room with a wall of green plants and full of handicrafts and gadgets with an Arborian flavour gives access to a zigzagging corridor: on one side the offices with large windows, on the other a long continuous wall. "This used to be an industrial warehouse," says Pietro Giovanni Vago, the company's founder and managing director. "In 1992, when we were established, we only occupied a small portion of it. In the rest of the shed there were many textile companies, those typical of the area. Over the years, we have taken over almost all of it, adding one piece at a time'.

A series of pictures is affixed to the long wall. The light does not help: at first glance they look like posters. But as you get closer, you realise that they are actually works of art. Prints, lithographs, paintings. Small sculptures hanging on the wall. 'I don't have a wife and children, I buy paintings,' smiles Vago. 'Pop art, my passion, but in general everything I like'. In sequence, there are the biggest names of the American scene, but also little-known artists. Part of the wall is empty because many paintings have gone on loan. "I buy around the world what strikes me, in galleries or markets. My employees can also buy the things they like, with a spending limit of one thousand euro. All they have to do is send me a whatsapp with the pictures, just to inform me".

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A Lichtenstein and a colourful Goldrake painting dominate Vago's office. 'It is by a not very well-known artist,' explains Vago. 'I bought it in Venice, in a gallery. I went in and Goldrake looked at me irresistibly. I couldn't help but take it with me. I grew up in Japanese cartoon culture, my first passion. Mazinga, Goldrake, Lady Oscar and Conan Future Boy'. Hours and hours watching them at boarding school, in Switzerland, where Pietro went to middle school and high school. "My parents had sent me to Lugano to an American school to learn English and for fear of kidnapping. I remember we had moved to Lake Varese, to a small village. We little ones were never allowed to be alone or play in the little park with the other children,' Pietro recounts. It was the Italy of the years of lead and the Milan of Turatello, of kidnappings.

The family business, Monava Trasporti Internazionali, founded by his grandfather, was run by Pietro's father and his brother. Needless to say, Pietro, the eldest son, was intended by his parents to take over the company. But the passion for cartoons and early video games was too strong. Pietro went to study computer engineering in Washington. He graduated in 1991 and started working for American start-ups in the industry. The first assignment, however, is very special: the university sends this young Italian engineer to the White House to teach WordPerfect, a computer writing programme, to Barbara Bush, George Bush senior's first lady. 'An attentive and applied student,' Pietro remembers, 'she wanted to learn so that she could quickly answer letters from citizens'.

The turning point, however, is the recruitment at Bethesda Softworks, the studio that will become one of the reference points for video games. There, Pietro realised that the market was expanding rapidly and that in Italy, still virgin ground, there was great potential. 'I started looking at the addresses of video game companies on product boxes,' Vago recounts. 'I would phone and ask if they needed a distributor for Italy. Thus came the first licences from the American and Japanese giants.

The Italian market responds. You just have to touch the right buttons. There are 32 distributors, but a lot of fragmentation. There are, over the years, the international giants - Tencent, Sony-Playstation, Nintendo, Microsoft-Xbox - with direct distribution and sales in the big electronics chains. But it is a selective and variable market, in which over the years, between mergers and acquisitions of manufacturers and branch closures, only three players will remain. One of these is Cidiverte. 'We have been lucky,' Vago quipped, 'or if we want to give ourselves some small merit, as St Augustine said: "God provides the wind, but man must raise the sails"'.

Raising the sails in this sector means zeroing in on the video games that will win over the public and securing exclusive distribution rights. Even with very simple proposals, which perhaps nobody had thought of. Like the breakthrough contract. "In 1995 we secured the distribution of a promising company that later became a colossus, T2 (Take-Two Interactive), simply by proposing to do the Italian translations of the captions. T2 brought us GTA, our best-selling product, but also the NBA and wrestling games. GTA 1 and 2 I translated them myself'. In 1995, the company had 30 employees and a turnover of around 35 billion old lire (about 18 million euros).

In 2000, during the Internet and electronic games boom, T2, in the midst of an expansion campaign, acquired Vago's company to make it its subsidiary in Italy. Pietro remained managing director until 2005 when he left T2 and opened Gamelife, a retail chain of all brands of games. "I started from scratch, I never thought of leaving the industry. I chose to work in video games out of passion and I always pushed to create a company in which all employees were involved'.

Pietro makes Cidiverte a special reality on the Italian scene. He takes employees to climb Kilimanjaro, to complete the Danube river route and the Paris-Mont Saint Michel by bike, to do part of the Camino de Santiago. "I always think that the company should be a place where, first of all, we have a good time together, among the things we enjoy. By the way, the better you feel, the better you work'.

In 2010, Pietro bought back the Italian subsidiary of T2. 'It was the time when multinationals were concentrating their activity on production and passing distribution back to external parties. They would choose the markets on which to focus their efforts and sell off the others. We acquired the Swiss subsidiary, just to get into the business, and then Italy. We had become T2's reference point in Europe. Selling to us was natural,' says Vago.

In 2017, Cidiverte launched the Qubick brand, a company that produces video game accessories, at first with football team licences, then with own-brand products. 'It was a first phase of expansion and diversification,' explains Vago. 'Today we are the fifth brand for sales of accessories in Italy, behind only the global giants and a French company that we would like to overtake as soon as possible.

Meanwhile, in distribution, the wave of disengagement of multinationals is lengthening. In 2020, Pietro reached an agreement with GameStop, the video game retail giant, 6,600 outlets worldwide, 4,000 in the United States, to acquire all the Italian shops. But the devil, as in the best video games, is in the tail. 'We were finalising the details of the deal when, out of the blue, an American influencer, Roaring Kitty, invited us to buy GameStop's stock, which he said was undervalued. Overnight, the stock jumped from $3 to $400. Result: GameStop shareholders, flooded with resources, six billion dollars, stopped selling shops worldwide and relaunched the chain. We ended up with a fist in our hands'.

Pietro, however, is a man of great tenacity. His hobby is running. He has completed 16 marathons. He is one of the few amateur athletes to have run the Six Majors, the six most important marathons in the world: Berlin, Boston, Chicago, London, New York, Tokyo. He has his Six Star finisher's diploma hanging in his office (while his graduation parchment from George Washington University sits, a little dusty, in a corner). Taking over the GameStop outlets in Italy was an endless race, lasting almost five years. In November 2024, after acquiring the Swiss subsidiary in 2022, Cidiverte completed the acquisition for USD 15 million. The physical shops in Italy, now under the Gamelife banner, number 270; turnover is approaching 260 million (about 5% comes from accessories); employees number 1,420. 'We have begun the third phase of development,' explains Pietro, 'perhaps the most exciting. We want to grow online and in accessories, but above all we want to produce our own video games to complete our presence in the entire supply chain. In Italy there are big independent studios with first-class developers, scriptwriters and designers. Today we are able to provide an important showcase for their stories. We are working on it'. Every great march starts with a small step, Mao used to say. Marathons fall into the category. 'I run, I think,' says Pietro. 'The heat doesn't scare me. I go to Greece where there is a nice wind that cools the ideas and helps'. After all, what did St Augustine say?

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