ESCP Observatory

Chiara Succi, ESCP: ‘Family governance can be a response to today’s geopolitical landscape’

The ability to pass on tacit knowledge, safeguard one’s know-how and preserve relationships built up over time – in a period marked by geopolitical tensions, the fragmentation of value chains and growing uncertainty – can become a genuine competitive advantage

5' min read

Translated by AI
Versione italiana

5' min read

Translated by AI
Versione italiana

(Il Sole 24 Ore Radiocor) - Family businesses have for decades formed the backbone of European economies and account for over 60 per cent of all companies on the Old Continent. The ability to pass on tacit knowledge, safeguard one’s know-how and preserve relationships built up over time is not merely a matter of identity. In a period marked by geopolitical tensions, the fragmentation of value chains and growing uncertainty, it can become a genuine competitive advantage, and the reason lies above all in the long-term perspective that characterises this business model. This is explained by Chiara Succi, Professor of Organisational Behaviour at ESCP Turin, in an interview with Radiocor.

A ‘long-term perspective’, says the expert, enables businesses ‘to absorb commercial, monetary and energy shocks and disruptions which appear destabilising in the short term, but which are put into perspective when viewed over the course of a generation’. This is not a matter of ‘mere resilience’, but of a ‘capacity for reinvention’. Recent literature (Yilmaz et al., 2024) shows that the resilience of family businesses is not passive preservation, but ‘a continuous adaptation of the business model’, which at the same time preserves ‘the underlying identity’. However, in order to capitalise on their strategic advantage and turn it into profitability, family businesses must ‘carefully manage the transition between generations’, explains Succi, and address the potential challenges arising from their deep-rooted ties to the local area.

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Chiara Succi, professoressa di Organisational Behavior di ESCP Torino

Deep Roots

Generally speaking, having deep roots can be an asset in the arsenal of entrepreneurial resilience. Recent geopolitical crises, such as the one currently unfolding in Iran, have in fact shown that the world, however digitalised it may be, remains anchored to material factors. Tensions still play out along borders, on trade routes such as those passing through the Strait of Hormuz, or over physical infrastructure and resources, control of which determines real power dynamics. In this context of instability and fragmentation, ‘those with deep roots in a specific territory are less exposed to the volatility of dispersed global supply chains, and are better able to turn uncertainty into time to adapt’, says Succi. ‘Territorial roots therefore become a competitive asset’, because they translate into ‘short supply chains, long-standing relationships with suppliers and local communities, and know-how passed down internally’.

However, there is also a downside. “The very physical proximity that protects against the volatility of global supply chains,” explains Succi, “can turn into a vulnerability when geopolitical instability directly affects local infrastructure – be it energy, logistics or digital.” It must also be borne in mind that no business, however well-established, “is entirely immune when fragmentation affects the physical infrastructure on which its own supply chain relies”, as has been the case in recent crises such as that following the spread of Covid-19. Furthermore, family-run businesses face greater resource constraints and have less diversification; their organisation is influenced not only by external challenges but also by internal ones.

A potential obstacle to innovation

Conflicts between family members, difficulties in succession planning, and issues relating to family dynamics and communication can affect a company’s performance and efficiency. “A multigenerational outlook is only an advantage if the transition between generations is managed carefully,” says Succi. According to the expert, the transfer of knowledge, relationships and strategic vision from one generation to the next is a “delicate process, subject to generational gaps, leadership changes and misalignment amongst heirs”. Therefore, if handled incorrectly, “it can undo decades of accumulated reputational and relational capital”.

This often requires finding a balance with regard to the founders’ inherent tendency towards “custodianship”. “Protecting a company’s competitive advantage requires investment and discipline, but it must not result in rigidity,” observes Succi. As highlighted in the framework by Dacin, Dacin and Kent (2019, Academy of Management Annals), being custodians does not mean ‘passive preservation but constant renewal’. Otherwise, loyalty to tradition, if not balanced by the ability to reinvent, risks turning “from a strategic asset into a brake on innovation”.

Transgenerational entrepreneurship

Managing generational succession within a family business is therefore a crucial, albeit complex, process. ‘Transgenerational entrepreneurship is not passed on like an instruction manual,’ explains Succi, ‘but as a mindset that tends to weaken with each generational handover, unless it is actively nurtured.’ To prevent this from happening, the research by Canovi, Succi, Labaki and Calabrò (2022, Journal of the Knowledge Economy) – conducted using the Satta winery as a case study – identifies four levers that the entrepreneurial family can activate to stimulate their children’s willingness to join the business and facilitate the transfer of roles and knowledge. These include reducing the founder’s central role in decision-making, allowing space for the new generation’s need to explore, promoting their individuality in relation to the path charted by their predecessors, and ensuring direct experiential learning through on-the-job mentoring and early exposure to real-world decisions.

‘It is the combination of these conditions, rather than the transmission of codified knowledge, that makes the generational transition possible,’ says Succi, and this factor is a source of opportunity that goes beyond mere continuity. ‘A generation that is given genuine scope for individuality and exploration,’ the expert continues, ‘does not passively inherit a model, but challenges it from within, raising issues (such as sustainability, digital transformation and openness to international markets) that arise from its own position in the world, not from a concession by the previous generation’. Therefore, it is necessary to combine two different paces in order to transform succession from a moment of risk into an opportunity for strategic renewal: ‘on the one hand, the deep-rooted and patient wisdom that characterises family businesses, capable of taking a long-term view,’ summarises Succi, ‘and on the other, the speed of adaptation required by the contemporary context, where even tools such as artificial intelligence are accelerating timelines and processes’.

Tradition as a value

On the other hand, the ability to pass on tacit skills and knowledge across generations in an era characterised by rapid technological change and the immediate responses of AI and algorithms enables family businesses not only to manage uncertainty, but also to preserve a heritage of values that goes beyond its economic value. ‘The knowledge passed down – such as production techniques, relationships with long-standing suppliers, and aesthetic and quality standards – is by definition non-replicable: it cannot be bought, but is inherited and refined over time – says Succi – and this makes it not only a more solid competitive barrier than many technological or price advantages, but above all a cultural legacy, an implicit pact with those who will come after us’. This aspect also emerges from studies conducted by the expert (such as the research by Succi, Muratbekova, Bonneton and Tordiglione, 2026, *Academy of Management Perspectives*) on historic craft enterprises, which demonstrates how the custodianship of a company’s productive and symbolic heritage is, first and foremost, an act of responsibility towards the community, local areas and future generations, even before it is a source of value recognised by the market. ‘The value of this heritage, however, does not lie in its preservation per se – Succi emphasises – but in the ability to safeguard it consistently, remaining faithful to an identity and a system of relationships built up over time, whilst recognising that the contemporary market recognises and rewards authenticity, traceability and craftsmanship, particularly in the premium segments’. The challenge, therefore, lies in ‘protecting the uniqueness of the knowledge we hold by preventing it from becoming trivialised, and at the same time,’ the expert concludes, ‘preserving it as a living legacy, capable of speaking to the present rather than merely adapting to it’.

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