Cyber security

Cold chain: new ACN alert – urgent checks on refrigeration systems required

The National Cybersecurity Agency has reiterated its call to public and private sector organisations. Compromising infrastructure can damage products and materials, disrupt services and have repercussions on people’s health

Endpoint Security is a crucial aspect of cyber defense, providing protection at device level from threats, data breaches, and unauthorized access. The integrity of network systems. Generative AI TensorSpark - stock.adobe.com

2' min read

Translated by AI
Versione italiana

2' min read

Translated by AI
Versione italiana

Check cold chain safeguards immediately and secure the systems used to monitor the facilities. The National Cybersecurity Agency is once again urging public and private sector organisations: the measures already recommended must be adopted ‘with the utmost urgency’. The call comes in light of recent evidence that has emerged internationally and concerns both refrigeration technologies and remote control and industrial supervision systems.

The priority set out by the ACN is to remove the direct internet exposure of administrative and control interfaces, verify the integrity of operational parameters and ensure that alarms are functioning correctly. The verification and mitigation measures referred to by the Agency are designed to prevent breaches that could affect business continuity and personal safety.

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The cold chain: risks to products, services and health

The notice focuses on systems on which essential refrigeration, storage and monitoring activities depend, regardless of the sector in which they are used. If left exposed without adequate safeguards, management, supervision and control systems may allow unauthorised access.

The consequences may extend beyond alterations to operational parameters: a breach may also alter alarm thresholds and compromise notification functions. Consequently, both the operation of the systems and the mechanisms designed to report anomalies may be affected.

The ACN highlights the risk of disruption to refrigeration processes, the deterioration of stored products and materials, and even the unavailability of services. These consequences can have an impact on business continuity and people’s health. If management is carried out via centralised platforms, the effects of an incident can extend simultaneously to multiple sites or facilities.

The alert extends to industrial systems, water networks and energy

The recall goes beyond the cold chain alone. More generally, it concerns connected devices and the administration and monitoring interfaces used in industrial processes: supervisory control and data acquisition (SCADA) systems, air-conditioning systems, water networks, energy generation systems, video surveillance equipment and other technological infrastructure.

To protect them, the Agency emphasises the importance of secure communication protocols, network segmentation and the separation of OT (operational technology) environments from IT (information technology) environments. Another key point is the protection of remote access used for maintenance and remote support.

Urgent checks: access, credentials, updates and alerts

The recommendation is to check promptly that the security measures already in place are actually being implemented. In addition to removing administrative and control interfaces from direct exposure on the internet, it is necessary to verify that the operational parameters are intact and that the alarm systems are functioning correctly.

Checks must also be carried out periodically on authorised accounts, the strength of credentials, whether devices are up to date, and the presence of any vulnerabilities. Constant monitoring of the infrastructure serves to identify unauthorised access, anomalous configuration changes and possible indicators of compromise as early as possible.

If any anomalies or circumstances arise that give rise to suspicion of a breach, the ACN recommends that incident management procedures be activated immediately and that the matter be reported promptly to the relevant authorities.

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