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Companies as outposts of social change

One in three people left their job because they felt uncomfortable, according to the Randstad survey

by Greta Ubbiali

3' min read

3' min read

In creating more inclusive workplaces, companies play a key role in promoting the rights of the LGBT+ community. And while the legislature still struggles to address these issues, more and more companies are getting ahead of the curve in areas such as anti-discrimination and extending benefits to same-sex families.

"Once the barrier of silence was overcome and the importance of addressing the issues of inclusion with respect to actual orientations and gender identities was understood, companies proved to be quicker to change than society thanks to organisational and decision-making flexibility," comments Igor Suran, executive director of Parks - Liberi e Uguali, a non-profit association set up to support employers in valuing Lgbtq+ diversity and which now has 130 affiliated companies.

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Countering homotranssphobia

In developing good diversity-friendly practices, companies show that they are ahead of the game in three areas. The first is the fight against homo-lesbo-bi-transphobia. "In the absence of a law," explains Suran, "companies can implement a system of awareness-raising, as well as monitoring and control, to prevent cases of discrimination through codes of ethics and conduct and charters of values.

Genitorialità

Another outpost is the protection of parenthood in the case of homogenous families by equalising benefits and leave and extending them to those experiencing unrecognised parenthood. The third area in which the company can offer support is in the path of gender affirmation. "By acting with internal guidelines and policies, companies can create a system of facilities for people in transition, recognising their gender and name of choice and allowing them to live out their identity even before the law establishes gender reassignment".

Communicating to the outside

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Those who are committed to building environments where every voice is valued also have a responsibility to communicate this externally: "By showing the value created, companies engage employees, customers and suppliers in a new narrative and become agents of change," says Suran. The duty is also towards the new generation of workers. According to the Ipsos Lgbt+ Pride 2024 survey, in generational terms, GenZ shows the highest percentage of people who identify as Lgbtqia+, with an average of 17 per cent compared to a percentage of five per cent among Baby Boomers. "Identifying brings with it expectations," comments Suran, which is why inclusion strategies must also be addressed in talent attraction and retention activities.

Summit involvement

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An inclusive attitude requires concrete actions and an involvement that starts at the top: "In all successful cases, the support of senior management is essential and it is with an ongoing commitment to these issues that value is created. Inclusion communicated without being lived is not inclusion, it is a positioning strategy that only creates reputational risks", is the warning of Parks' spokesperson when faced with the possibility that companies are only engaging in Lgbtq+ battles for strategic positioning.

Companies' value propositions also have a significant impact on the employment decisions and career trajectories of LGBT+ workers. For 36% of respondents to Randstad's Workmonitor Pulse, not being themselves at work affects motivation and productivity, while one in three left their employment because they felt uncomfortable. "Only when we see our identity respected can we express our professional aspirations and potential to the fullest. This translates into economic results for the company and progress for the country's production ecosystem,' Suran concludes.

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