Transport

Fedit: ‘There is too much conflict in the logistics sector; the rules must be followed’

President Bertolone sounds the alarm: ‘Italia needs to regain its competitiveness and efficiency, not least through the use of technology’

 (Imagoeconomica)

4' min read

Translated by AI
Versione italiana

4' min read

Translated by AI
Versione italiana

At a time of high tension in the road haulage sector, when high diesel prices have led to blockades and spontaneous demonstrations, particularly in the South, Guido Bertolone, CEO of the express courier firm GLS Italy and president of Fedit (the Italian Federation of Transport Operators), has sounded the alarm regarding industrial action. This is caused not only by the rise in fuel prices but also ‘by the loss of representativeness of the traditional trade unions, in favour of grassroots associations’, at a time when productivity in the road haulage sector “is extremely low” and tools that could improve it – such as GPS or the use of artificial intelligence – are being rejected.

“The overall competitive landscape of transport in Italy,” says Bertolone, “has been under immense strain for a long time, and not just because of energy costs; whilst we lag behind the rest of Europe in this respect, we are also very weak when it comes to industrial policy. Logistics in our country has always been viewed primarily through the lens of infrastructure and not so much from a business economics perspective; as if infrastructure alone could solve everything. In reality, whilst we did have an infrastructure gap, we also have a huge business gap, including in terms of company size.”

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‘Italia is the only country in the EU to have taken a step backwards in transport digitalisation’

In the short term, he continues, the problem, from a tactical perspective, is rising inflation and cost pressures, coupled with insufficient competitiveness and efficiency. From a strategic perspective, the key issue, in my view, is to restore productivity and implement policies that support logistics, which in turn support production. These are the two key areas. There have been protests recently over fuel costs: this is certainly an important issue, but, in broader terms, industrial policy is what really matters. For example, the issue of technology use – which ultimately involves AI – needs to be put on the table.

On these issues, Bertolone emphasises, ‘Italia is perhaps the only country in the EU that is moving backwards rather than forwards. Today, here in Italy, any digital tool is seen as an intrusion into the worker’s life rather than as a tool for productivity. The use of GPS, or route planning, is interpreted as an intrusion into the worker’s privacy, as a mechanism for external control rather than as a tool for productivity and support for the driver. For me, this is a cause for enormous concern’.

‘The grassroots trade union movement is a modern-day form of illegal labour recruitment’

Of course, he adds, ‘the cost of living, particularly at the moment, is an issue that cannot be underestimated, as is the average wage level in Italia, which is not just a logistical issue but a general one, even when it is completely transparent; I am fully aware of this. However, it is not acceptable when this system perpetuates itself by resorting to blackmail and creating blockades: I am not talking about strikes, I am talking about blocking gates and organising coordinated actions which, in my view, are unlawful. All of this is causing huge rifts and economic damage. Trade union demands certainly stem from underlying tensions and our past history. Today, however, the grassroots trade union movement, in my view, is a form of ‘caporalato 2.0’; because these are power structures that have emerged within the warehouses, stemming from a widespread lack of transparency – and in some cases, of legality – in this sector, which is, however, being overcome, and the major players have already moved beyond it. Nevertheless, these power structures continue to persist and are characterised by widespread illegality.”

Bertolone does not dispute the fact ‘that there are legitimate demands and also legitimate concerns regarding wages and the rising cost of living. However, if the methods of discussion are coercive and illegitimate – and this is taking place in an already very delicate context, given that there is currently a great deal of pressure on costs – it causes significant economic damage to companies that are already struggling. Added to this is the fact that we are trying to use tools to boost productivity, not at the expense of workers – in other words, not by cutting costs, but by focusing on efficiency; and currently, in Italia, the legislative interpretation contains significant regulatory loopholes, which leave room for trade unions – and grassroots unions in particular – to attempt to block the use of any tool designed to boost productivity’.

‘The Government must not allow unlawful blockades’

For example, ‘the use of handheld devices, GPS, artificial intelligence and route guidance’. To use a sat-nav to assist the driver, a series of trade union agreements are required, which are increasingly being refused today because GPS is seen as external control or an invasion of privacy. However, the truth is that the local driver no longer exists; staff turnover in these jobs is extremely high and so, in reality, a driver’s effectiveness is directly undermined by the failure to use digital tools’. In short, in addition to the problem of not being able to find staff – ‘with a shortfall of 25,000 drivers’ needed by businesses – it is difficult to ‘make better use of the people who are working’. This is an issue that, says Bertolone, is also encountered – albeit in different ways – in warehouse automation, particularly when it comes to the use of humanoid robots for sorting. ‘A trade union has even asked us for the job description, to understand what the android’s role will be.’

“Companies,” concludes the president of Fedit, “regularly call on the Minister of the Interior and the Government to ensure that the rules are respected, with everyone playing their part; and therefore not to allow unlawful actions such as blockades, service disruptions and so on. After all, I belong to a multinational group that continues to be astonished by the fact that in Italia, in this sector, there is no respect for the rules – something that does not happen in Germany, nor indeed in Spain.”

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