Coop Italia: turnover of 17 billion by 2025 and a new governance structure
A push to expand the range of own-brand products and the telephone service
In 2025, Coop Italia’s total turnover reached 17 billion, of which over 15.1 billion came from the retail sector. There are 2,237 outlets across 18 regions, whilst the workforce remains stable at 58,000 employees, with women accounting for over 71 per cent of the workforce with nearly 46 per cent of women in managerial roles, whilst 6.2 million members belong to 67 consumer co-operatives.
Coop’s market share stood at 10.9% in 2025, a change of one-tenth of a percentage point compared with the previous year, keeping it among the top three retailers in Italy.
The own-brand product range was further consolidated during 2025; following a phase of expansion, the focus is now on optimising the range. Its share of total sales exceeded 40% by volume, and by the end of 2025, turnover generated by Coop-branded products had exceeded €3.5 billion. Coop Voce, the retailer’s mobile phone service, delivered a brilliant performance, continuing to prove popular with members and consumers, exceeding 2.3 million users in 2025 (+3.4% on the previous year) and generating a turnover of approximately €161 million (+2.6% compared with 2024).
In the wake of an internal seminar that saw the major consumer co-operatives unite in a renewed and collective commitment to safeguarding the market whilst simultaneously revitalising it, Coop Italia retains its central role and, on behalf of its member co-operatives, manages negotiations and procurement with suppliers, develops Coop-branded products whilst ensuring innovation and monitoring their quality and safety, and oversees marketing and communication policies and strategies. Domenico Brisigotti, who has served as Director-General since 2023, has been appointed president of the consortium, replacing Maura Latini, who is leaving Coop Italia after holding various roles over the past 16 years, culminating in her appointment as president three years ago.
“I accept this appointment with commitment and a sense of responsibility, aware that I face a challenging task. ‘To best address the difficulties of a period characterised by significant disruption, we will need to change the rules of the game,’ says the new president, Domenico Brisigotti. ‘In this regard, Coop Italia must not simply endure the change but manage and steer it.’
