Third sector

Crowdfunding, communities multiply the value of giving

The 3.0 survey by Ipsos Doxa with PayPal and Rete del Dono notes the growth of digital fundraising. Sense of belonging increases donation

by Alessia Maccaferri

4' min read

Translated by AI
Versione italiana

4' min read

Translated by AI
Versione italiana

Over 30,000 people crossed the finish line of the Milano Marathon a month ago. A record participation for this sporting event. And even more so for the solidarity race, which surpassed the 2.2 million euro raised (it was 1.4 two years ago). The vast majority of the funds came from personal fundraising by individuals (over one million euros) and companies (788 thousand euros).

What is personal fundraising?

A growing phenomenon, that of personal fundraising, in which people make themselves promoters of the collection campaign among friends or colleagues. "On the occasion of major events such as sporting ones, giving grows because so many people are involved and mutual stimulation is created," explains Valeria Vitali, founder of the Fondazione Rete del Dono, which runs the Milano Marathon charity programme. The programme is based on the possibility for runners to support a solidarity project by activating a crowdfunding campaign in support of one of the participating organisations. "People participate and become even more active when the context is a community, be it friends or businesses, with a multiplier effect," adds Vitali.

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In Italia, the propensity to donate is stable, with 81% of internet users having made at least one donation in a year, according to the Donare 3.0 survey conducted by Ipsos Doxa in collaboration with PayPal and Fondazione Rete del Dono (to be presented today in Milan). The most popular forms of donation remain solidarity gifts (71%), followed by donations to associations (63%), which return to 2022 levels after a drop in previous years. The share of those who made at least one donation through crowdfunding rose from 13% to 26% from 2014 to 2025. The online collection of resources around structured projects initiated by non-profits, groups of people or individuals is therefore a mature phenomenon, growing slowly but steadily.

Vitali (Rete del Dono): "Crowdfunding becomes a relationship"

"People donate more and participate more in projects to the extent that they are embedded in a community, collective context in which the donor can see a direct, tangible impact of his donation. Crowdfunding gives you back better and more, compared to other modes of donation, this aspect of concreteness because you touch with your own hand where the resources you have donated go. Crowdfunding is not just a fundraising tool, but a tool for community involvement thanks to its project-based nature,' explains Vitali, who raised three million euro with his platform in the first four months of this year.

Confirmation that the culture of giving brings people together can be found in the growing active involvement that goes beyond just economic contributions: in 2025, 37 per cent of Italians participated in voluntary activities, with a higher incidence among younger age groups - specifically Gen Z and Millennials, who together account for 42 per cent.

A dozen years ago, crowdfunding was still suffering from Italy's digital backwardness, which has gradually been overcome thanks both to the digitalisation of the third sector and to the reduction of the digital divide among the population.

Today, according to data from the Observatory that considers the Italian Internet population (between 18 and 64 years old), digital payment for donations is a consolidated trend (42%), compared to cash (36%), as is the use of mobile (71% up) compared to PC (52% down). Generative artificial intelligence is also making headway: one in five users use it to find out about non-profit organisations and the propensity is high (51%) among those who have not yet done so. At the same time, the share of those who are against the use of these technologies is decreasing.

Health as the first solidarity cause

As far as the general propensity to donate is concerned, the most active are Millennial users, while the survey shows that the crisis - due to the international context - affects young people the most. The general amount of donations is stable and the largest share of users (41%) say they donate between 10 and 50 euros per year, followed by those (33%) who donate between 51 and 200 euros. But what are the most popular causes? The results of the survey respect the demographic trends of the country. The number one destination is health (51% of multiple preferences), far behind environmental and animal protection (26%) and emergency and civil protection (22%). Younger people like Gen Z prefer the protection of rights and peace, as well as sport and recreation.

Among the growing modes of donation is the Give at Checkout, i.e. the donation of one euro to a cause in the final stage of a purchase with PayPal payment (which does not retain any commission). Although seemingly more extemporaneous than others, this micro-donation allows non-profits to cultivate and expand their community. It is possible to donate to an organisation that has an ongoing fundraising campaign, but it is also possible for the user to save their favourite organisation so that it appears as an option automatically when making a digital payment. "It is also a way for non-profit organisations," explains Vanina Acqualagna, general manager PayPal Italia, "to get in touch with new donors. For us, it remains fundamental to encourage the digitisation of donations'.

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  • Alessia Maccaferri

    Alessia MaccaferriCaposervizio Nòva 24 - Il Sole 24 Ore

    Luogo: Milano

    Lingue parlate: italiano, inglese

    Argomenti: innovazione sociale, impact investing, filantropia, fundraising, smart cities, turismo digitale, musei digitali, tracciabilità 4.0, smart port

    Premi: Premio Sodalitas (2008), premio Natale Ucsi (2006), European Science Writer Award (2010)

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