Retail

‘eLeaseLoop’, a platform for renting temporary commercial spaces, makes its debut in Italia

Nhood is launching the portal – originally from Spain – for short-term commercial lettings in shopping centres. Through the website, brands can check availability, submit a booking request, digitally sign the tenancy agreement and manage payments

L’interno di un centro commerciale

2' min read

Translated by AI
Versione italiana

2' min read

Translated by AI
Versione italiana

Nhood, an international company specialising in commercial property and urban regeneration, has launched eLeaseLoop in Italia – an international digital platform facilitating transactions between tenants and landlords – which is revolutionising the management of temporary retail spaces in shopping centres.

The online platform quickly and easily connects owners of commercial premises with operators interested in using them. Through the website, brands can check availability, submit a request to use a space, digitally sign the licence agreement and manage payments within a single, secure environment. Nhood, the platform’s creator, guides operators through the entire process, from selecting the space to invoicing, offering technical support and facilitating the matching of supply and demand to ensure a smooth and orderly operational flow.

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“From traditional brands to the most innovative concepts, eLeaseLoop offers a diverse portfolio of premises and a retail-as-a-service approach backed by specialist expertise. By centralising and simplifying the management of operational and administrative activities related to speciality leasing, the platform frees property owners from complex processes, saving them time and allowing them to focus on the strategic drivers of their business and on growing the value of their assets,” said Giancarlo Porcu, head of leasing & specialty leasing at Nhood in Italia.

“eLeaseLoop,” added Daniel Lorenzo, Nhood’s international head of specialty leasing & marketing at Nhood and international project manager – “represents a unique combination of technology and commercial expertise designed to accelerate the monetisation of short-term spaces and make operations more efficient for both owners and operators. Thanks to an intuitive interface and a straightforward onboarding process, the platform offers an integrated management model that simplifies the marketing, negotiation and administration of speciality leasing.”

Since launching in Italia, eLeaseLoop already has over 3,000 participating retailers and more than 2,500 retail spaces available in shopping centres across Europe, including pop-up shops, kiosks, food trucks and event areas.

Initially launched in Spain, eLeaseLoop has already demonstrated its tangible impact on the market: over 2.5 million euros’ worth of bookings generated, more than 400 bookings finalised, and a 20 per cent increase in speciality leasing activities compared with the previous year.

The platform incorporates an AI-powered service, operational 24 hours a day, capable of responding autonomously to general enquiries and requirements from brands and account holders. Trained on hundreds of FAQs and real-life cases, the system constantly improves its performance and, in the event of sensitive or urgent issues, automatically transfers the conversation to a human operator. In its first month of operation alone, the chatbot successfully resolved eight out of ten cases, achieving an autonomous resolution rate of 81 per cent. This combination of automation and an intuitive interface sets a new standard for pop-up retail, accelerating the matching of supply and demand and optimising operational processes.

The development of eLeaseLoop will continue in line with an international roadmap: following Italia, the service is set to launch in France, followed by Portugal, Poland and Romania, with the aim of extending it by the summer to all markets in which Nhood operates. Thanks to Nhood’s international network, the platform aims to gradually become the go-to platform for all short-term operators active in the market.

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