Retail

Italy debuts 'eLeaseLoop', a platform for renting temporary commercial space

Nhood launches the portal - born in Spain - for commercial short term lettings in shopping malls. Through the site, brands can consult availability, send a request for use, digitally sign the concession contract and manage payments

by Laura Cavestri

L’interno di un centro commerciale

2' min read

Translated by AI
Versione italiana

2' min read

Translated by AI
Versione italiana

Nhood, an international company specialising in commercial real estate and urban regeneration, has launched in Italia eLeaseLoop, the international digital brokerage platform between tenants and landlords that innovates the management of temporary commercial space in galleries.

The online platform connects owners of commercial spaces and operators interested in their use quickly and easily. Through the site, brands can check availability, submit a request for use, digitally sign the concession agreement and manage payments within a single, controlled environment. Nhood, creator of the platform, accompanies operators through the entire process, from space selection to invoicing, offering technical assistance and facilitating the matching of supply and demand to ensure a simple and orderly operational flow.

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"From traditional brands to the most innovative concepts, eLeaseLoop offers a diverse catalogue of spaces and a as a service retail approach supported by specialist expertise. By centralising and streamlining the management of operational and administrative activities related to specialty leasing, the platform frees owners from complex processes, allowing them to save time and focus on the strategic levers of their business and asset value growth," said Giancarlo Porcu, head of leasing & specialty leasing at Nhood in Italia.

"eLeaseLoop," added Daniel Lorenzo, international head of specialty leasing & marketing at Nhood and international head of the project, "represents a unique combination of technology and commercial expertise designed to accelerate the monetisation of short-term space and make operations more efficient for both owners and operators. With an intuitive interface and a straightforward sign-up process, the platform offers an integrated management model that simplifies the marketing, negotiation and administration ofspecialty leasing".

Upon its entry into Italia, eLeaseLoop already has over 3,000 participating signs and more than 2,500 commercial spaces available in shopping centres across Europe, including pop-up stores, kiosks, food trucks and event areas.

Launched initially in Spain, eLeaseLoop has already demonstrated its concrete impact on the market: over EUR 2.5 million in bookings generated, more than 400 bookings completed, and a 20 per cent increase in specialty leasing activity over the previous year.

The platform integrates a 24-hour artificial intelligence-based service that autonomously responds to general enquiries and needs of brands and owners. Trained on hundreds of FAQs and real cases, the system constantly improves its performance and, in case of sensitive or urgent issues, automatically transfers the conversation to a human operator. In the first month of service alone, the chatbot successfully resolved eight out of 10 cases, with an autonomous resolution rate of 81 per cent. This combination of automation and intuitive interface sets a new standard for temporary retail, accelerating the matching of supply and demand and optimising operational processes.

The development of eLeaseLoop will continue according to an international roadmap: after Italia, it is planned to open in France, followed by Portugal, Poland and Romania, with the aim of extending it by the summer to all markets where Nhood is present. Thanks to Nhood's international network, the platform aims to gradually become the reference point for all short-term operators active in the market.

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