KPMG-UBS: Business Ambassadors 2026

Family-run businesses: the impact on local areas is growing

Since 2016, there has been a surge in revenue (+69 per cent) and staff numbers (+35 per cent). Corti (KPMG): “A strong sense of social responsibility.” Ronca (UBS): “A natural focus on the long term.”

 (Adobe Stock)

3' min read

Translated by AI
Versione italiana

3' min read

Translated by AI
Versione italiana

Supporting the local supply chain that provides wheat, milk, grapes and hazelnuts. And then there is the restoration of woods destroyed by a storm, the reclamation of derelict areas, reduced working hours for staff during the summer, sponsorship of sporting and cultural events, and a commitment to social causes.

Concrete examples where a company’s activities demonstrate a wider impact on local areas and communities – an aspect analysed in the third edition of the ‘Ambasciatori d’Impresa’ awards, a project promoted by KPMG and UBS and carried out with the scientific support of the Politecnico di Milano and in collaboration with Elite.

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Having analysed innovation pathways and generational succession over the first two years, the 2026 edition shifts its focus to the wider impact that family-run businesses have on society, the environment and the local areas in which they operate – a theme that the annual report explores through the responses received from the more than 100 family businesses involved.

The analysis covers a broad scope, encompassing over 7,000 family-run businesses with turnover in excess of 20 million euros. Between 2016 and 2024, these businesses increased their turnover by 69 per cent and their workforce by 35 per cent, with a net increase in employment of over 184,000 workers since 2019. This growth has been achieved through reinvestment, bearing in mind that, on average, nine-tenths of the profit generated remains within these businesses, with net assets consequently rising to 40 per cent of total assets.

This encouraging trend is confirmed by the share of family businesses in national value added, which rose from 4.7 per cent in 2016 to 6.1 per cent in 2023.

The nominees for this award fared even better, with revenues doubling over the period and their workforce increasing by 63 per cent.

Analysing these aspects, building a stable network and promoting these businesses is the aim of the ‘Ambasciatori d’Impresa’ project, which once again concluded with special mentions being awarded to 40 companies.

“In recent years,” explains Mario Corti, Senior Partner at KPMG , “despite ongoing crises, geopolitical shocks and rising energy costs, Italian family-run businesses have demonstrated remarkable resilience. They continue to grow and invest from one generation to the next, demonstrating a long-term vision and competitive ambition in global markets. Furthermore, they display a strong sense of social responsibility towards their communities. In the long term, this aspect also becomes a source of competitive advantage.”

“Family businesses,” adds Giovanni Ronca, Head of Global Wealth Management at UBS Italia, “have a natural inclination towards the long term: they create value not only through growth, but also by generating employment, innovation and development in the regions where they operate. The challenge today is to make this impact an integral part of business strategy, transforming it into a driver of competitiveness and continuity for future generations as well.”

Having analysed business innovation in the first year and subsequently the issues surrounding generational succession, the annual report accompanying the initiative has focused precisely on this: the ‘wider’ impact of these organisations within their local communities. Among the candidates, 85 per cent state that these objectives are central to their work, and almost two-thirds expect their commitment in this regard to increase next year.

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The stories of the companies involved in the event at Piazza Affari, from Loacker to Rigoni di Asiago, from Antonini to Società Gas Rimini, from Masi, Oropan to Gruppo Molteni, highlight these choices, drawing on experiences and activities developed in social, environmental and local contexts, which are often not immediately linked to a direct economic return. As the research highlights, given the same initiatives, it is the organisational structure that separates the top from the bottom of the rankings: governance is the dimension with the greatest gap between the top performers and the companies at the bottom. The breadth of impact – that is, the number and scope of the various initiatives – is the factor showing the smallest gap between the top performers and the companies at the bottom. The most advanced companies also accept that impact comes at a cost: six out of ten have, at least once, foregone an economic benefit for the sake of impact, and this sacrifice is the factor that most distinguishes companies in terms of the intentionality behind this action. Furthermore, where impact is embedded in the core business, innovation and the resulting competitive advantages are more common. Although impact measurement is increasingly adopted, its use in decision-making remains limited. Six in ten companies have their results verified externally, but only 8 per cent significantly link managers’ incentives to impact. However, companies that measure impact and use this data to make decisions report significant competitive benefits in 54 per cent of cases.

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