The battle of attention

Fast, effective and viral: how memes seduce marketing and politics

According to the Digital Marketing Institute, these campaigns generate 146% higher engagement rates than other forms of advertising with 72% lower costs

Katy Perry

4' min read

4' min read

In America it has been calledthe battle of the memes. It is fought in the social agon with seamless images that go viral on smartphone screens, but also in the real economy marked by uncertainty because of duties announced and in some cases implemented. Right in the middle of this economic war, a silent army from China has occupied every social outpost, exploiting the enormous advances in artificial intelligence. The aim: to create memes featuring President Trump, Vice-President Vance and billionaire Musk on shoe assembly lines and iPhones. An operation that went viral.

But if geopolitics adopts stylistic features typical of contemporary marketing, companies do not shy away. This time, the American fast food chain Wendy's, a giant with sixty thousand employees and almost seven thousand restaurants around the world and a turnover of $3 billion, found itself at the centre of the meme controversy. The accusation: having relaunched a meme, which went viral, with Katy Perry having just returned to Earth after travelling in space on board Bezos' Blue Origin rocket. An all-female stellar crew took off from Texas and flew for 11 minutes. All accompanied by a not-so-friendly and therefore not at all welcome question to the pop star's fans: "Can we send her back?". That is, back into space.

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A potential reputational risk that made the company take action, also because the fans in numbers are not to be underestimated: as aggregated data on the main social platforms exceed 250 million. In short, a connected army. "We always bring a bit of spice to our social content, but we have a deep respect for Katy Perry and her uncommon talent," the company stated via social media.

Memetic marketing

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So current and so anchored in the early social era. Yet this evergreen effect should come as no surprise. "Memetic language is used consistently by governments, political parties and institutions. When this phenomenon began, during the first Trump term, it was a matter of scattered provocations. Journalist Tanner Green effectively called them 'shitpost diplomacy'. Today, however, it is a tried and tested communication strategy, especially for right-wing governments. As for corporations, they rode the meme wave from the very beginning and have never stopped. Perhaps the use of this language has refined over time also due to a generational issue,' says Valentina Tanni, professor of meme culture and aesthetics at John Cabot University in Rome and author of 'Memestetica - Il settembre eterno dell'arte' published by Nero.

Memetic designs that become effective for consumers. "The power of memetic language is undeniable: memes harness humour, speed and the ability to communicate ideas and feelings in a surprisingly precise manner. The most successful ones are able to resonate with the feelings of so many people. These are the ones that connect with users. When we re-share a piece of content, we are in a sense appropriating it, adding our name to a long chain. We join a chorus of voices that convey the same message, reinforcing it,' Tanni points out.

Strong virality and immediacy in comprehension, but there is also a potential risk of ambiguity of the message or otherwise extreme simplification. "Immediacy and speed of propagation can produce simplifications, manipulations and even deliberate acts of disinformation. These elements become highly problematic when one mistakes a meme for an informative content. However, I do not believe that these are critical issues exclusive to memes because the Internet is full of ambiguous, simplified and false content. A very critical situation that is also exacerbated at the moment by the indiscriminate use of generative artificial intelligence,' says Tanni.

The power of niches

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"We must stop treating memes as passing trends. They are the lingua franca of the modern audience, the way we share ideas, signal belonging and create meaning. If you don't think campaigns with memes, you are designing for irrelevance. Because a single meme can change the universe". So said James Kirkham, head of marketing for the football-themed messaging app Cleats, a mobile-first platform offering fans direct access to athletes, one of the most successful recent cases. English footballer Harry Kane was the first to join in with videos and, of course, memes.

But this is nothing new: suffice it to say that already five years ago Bud Light decided to publish a job advertisement to find a meme manager to join its marketing department. "As people are learning to increasingly ignore advertising, organic social channels are becoming more important," the market-leading beer company in the US explained on social. Meanwhile, according to a recent analysis by the Digital marketing institute, meme-based campaigns consistently outperform traditional advertising up to +146% in terms of engagement rates, while generally costing 72% less to implement.

"A meme can also be extremely effective in a certain niche and reach no one in other niches. The Internet today is a very fragmented place because of algorithmic customisation of content. But today niches can also be gigantic - sometimes millions of people - so even a niche meme can be a very powerful marketing tool for some companies. In the future, it will be interesting to see how users react to such a massive absorption of memetic culture into dominant languages. This kind of appropriation often leads to the emergence of new cultural forms capable of escaping homologation,' Tanni concludes. Handle with caution: once again, the butterfly effect typical of digital environments becomes unpredictable for organisations.

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