Cybersecurity

From product to security culture, from reaction to asymmetric trust: how the role of Ciso is changing in the company

by P.Sol.

5' min read

Translated by AI
Versione italiana

5' min read

Translated by AI
Versione italiana

For years, we have portrayed cybersecurity as a defensive 'arms race' made up of new products, patches and controls added 'downstream' of projects already in production to guarantee security against intrusions and attacks from outside. Today, that paradigm has run out of steam. The cloud, digital supply chains, remote working, sensors and connected machines within the IoT are exponentially multiplying the access - and fragility - points of companies, while the acceleration imparted by artificial intelligence, particularly on the offensive front, renders the logic of successive patches ineffective. On the contrary, it increasingly imposes the need for a preventive and proactive approach.

What is needed is a concept of 'security by design', which is not just a slogan: it is the ability to transform security into a strategic design that permeates processes, technology and people. This is where the Ciso comes in, the security and IT manager who takes on an increasingly central role in corporate governance.

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Gartner had already pointed this out strongly a year ago as part of its strategic forecasts: the discussion on AI and security is no longer ancillary, it is at the heart of every corporate governance strategy and redefines responsibilities and priorities, with impacts on organisation and risk controls. The transformation is not just about the tools: it is about who orchestrates. Ibm reconstructs the historical evolution of the chief information and security officer, who has evolved from a technician focused on firewalls and compliance to a risk manager capable of reading the enterprise and linking digital trust to business continuity, a sort of security 'architect' capable of tailoring defences and tools to the organisation and corporate structure.

Asymmetrical Trust

In Italy, the snapshot is evident in Deloitte's figures: in its recent Future of Cyber Survey, the cyber theme frequently enters the agendas of boards (discussed at least monthly in 69% of companies) and Ciso increases its weight in strategic choices; more than half of organisations plan to increase investment in security over the next 24 months. It is not a matter of 'spending more' on products, but of bringing the security manager to the strategic decision-making table as the architect of a resilience posture: mapping value streams, measuring risk in terms of business impact, translating threats into design requirements for applications, data governance and identities, human and non-human.

The adoption of a zero-trust approach was the big step of the last decade: 'Never trust, always verify', was the slogan of absolute distrust, of a total absence of trust. But AI is eroding the areas of predictability in our systems and even in our behaviour. One interesting proposal that has emerged in the debate over the last few months is the move to 'asymmetric trust': expanding the use of deception and decoy resources to shift trust to fake assets and make the attacker's lateral movement more costly and uncertain. This is not a repudiation of Zero Trust, it is an operational complement to it to take the advantage away from the criminal first-mover.

Then Ciso must act like an orchestra conductor: coordinating all the components of security, from threat information to access controls and system monitoring. But above all, it must establish clear procedures that combine detection, containment and communication, minimising reaction times through automation that limits the risk of human error.

AI, accelerator and destabiliser

AI is both the lever that empowers defenders and the weapon that makes targeted phishing, adaptive malware and prompt injection scalable. The Ciso of the future becomes a curator of the relationship between intelligent machines, people, processes and regulations: not just technologies, but rules of use, process controls and accountability. In Europe, this means aligning the security by design approach with the European regulations of Nis2, Dora, Gdpr and the AI Act. Deloitte confirms that the most mature cyber programmes integrate AI for detection and response and that Ciso's subject matter expertise is now a perceived value driver at board level.

The flip side of the coin is the new class of risks brought by 'agent' tools. Gartner's recommendation to temporarily block AI-integrated browsers in enterprises - due to the risk of 'irreversible and untraceable' loss of data and erroneous automated transactions - is an example of how security-related leadership needs to make clear-cut, even unpopular, decisions pending mature controls. It is not a 'forever' ban, it is an invitation to govern adoption: clear rules on what can be shared with AI, isolating sensitive contexts, human verification of critical and enabled actions for compliant tools.

Culture and Processes vs. Technology

"More products and software are not enough". The operative conclusion, however, is not 'less technology', but more method. The safety manager must be able to build a widespread culture that makes human error less likely 'by design'.

In the case of sensitive functions such as payments, Iban changes or confidential access, for instance, a single verification is not enough: double confirmation on different channels is needed to reduce the risk of fraud. In these cases, additional authentication is the concrete answer to fake voice mails and perfect emails created by AI.

Companies also need to know, in real time, which parts of their systems are visible and vulnerable: this means continuously monitoring, prioritising the most serious risks and closing flaws before they become incidents, an approach that Gartner points to as key to drastically reducing breaches.

In the case of software development, security should not be 'added' at the end, but must be provided for already in the design phase. This means setting clear rules, limiting access privileges and segmenting networks to reduce damage in the event of an attack. The 'digital' identities of the machines must also be carefully managed.

As for another particularly sensitive aspect like all business data, it must be classified, protected and accessible only to those who really need it, encryption must be automatic, activity logs complete and storage proportionate to the risk. These precautions are in fact the bridge between compliance and the ability to guarantee operations even in the event of a crisis.

This is orchestration: not a catalogue of tools, but a coherent design in which people know what to do, when and with what responsibility. Deloitte shows that where Ciso sits firmly at the strategic table, the likelihood of hitting business objectives increases and security becomes an enabler, not a brake.

The principle of security by design evolves, therefore, into resilience by design: starting with the assumption that the system may be under attack, design to isolate, restore quickly and communicate transparently. In 2026, we will see AI making both attacks and defences faster. The winner will be those who can reduce the time between detection and containment with reliable automation, secure backups and clear decision chains.

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