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Governance and crises: how to adapt strategy to a changing world

Whilst new models emerge and priorities shift, one thing remains constant: good governance can help businesses navigate often complex waters and weather the storm, seizing opportunities for growth as they arise

6' min read

Translated by AI
Versione italiana

6' min read

Translated by AI
Versione italiana

(Il Sole 24 Ore Radiocor) - Against a complex global backdrop, geopolitical crises have a direct impact on companies’ profitability and operations, turning instability into an internal variable. The escalation of trade wars and the ongoing conflicts in Ukraine and the Middle East have had a significant impact on energy costs, on the one hand driving up companies’ expenses and, on the other, reducing exports in the ‘Made in Italy’ sectors, whilst global tensions are forcing a rethink of supply chains.

The escalation of risks is, moreover, pushing the world towards a post-globalisation phase, with nation states resuming a more central role in shaping trade and alliances. Furthermore, governments are focusing on domestic economic priorities, concerns about immigration and defence. Furthermore, economic decoupling and technological fragmentation can slow productivity and reduce growth, thereby also putting pressure on businesses’ resilience. Establishing sound governance may prove essential for businesses to better tackle difficulties and seize any opportunities that may arise.

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Governance – everyone’s talking about it, but what is it exactly?

Geopolitical developments have therefore now become a regular feature of corporate board meetings, not merely as a topic for discussion, but as a direct driver of decision-making. Energy, cyber risk, technology, raw materials, trade routes and regional conflicts can no longer be viewed as separate phenomena, but form part of a single ‘polycrisis’, in which risks feed off one another and spread at a pace that is increasingly difficult to manage. Risk can no longer be addressed solely from a technical perspective; in other words, it is no longer enough to react to risks; rather, they must be anticipated, interpreted and integrated into strategic decisions.
This is where corporate governance comes into play. Without delving into complicated academic discourse, it is worth noting that the term ‘governance’ refers to the set of rules, processes, roles and relationships through which an organisation, a company or a public body is directed, controlled and managed. It defines who holds decision-making power, the responsibilities and the methods for achieving objectives whilst respecting stakeholders. In the business world, corporate governance is the system that balances the interests of the various stakeholders (shareholders, employees, customers, suppliers and the local community), with the aim of ensuring transparency, preventing conflicts of interest, protecting investors and guaranteeing the company’s long-term sustainability.

How can it support businesses?

Good governance helps businesses grow sustainably, whilst protecting them from risks. It provides clear rules, transparency and effective decision-making processes, thereby boosting investor confidence, attracting capital and facilitating expansion, even into complex foreign markets. According to a study by Bocconi University, in risk management, the role of governance is crucial in overcoming the succession of shocks that looks set to continue for some time. Analyses show that, whilst companies tend not to take risks into account when choosing where to locate, the presence of structured governance significantly mitigates this tendency. In other words, good governance can reassure entrepreneurs when making investments, increasing the likelihood of success, all other things being equal.

Strategic governance to tackle disruptive events?

In a context where ‘black swans’ – disruptive events considered highly unlikely – are becoming increasingly frequent, the real question is no longer whether a new shock will occur, but when it will occur and how well prepared companies will be to deal with it. For this reason, governance must become more responsive, more strategic and better able to make decisions under conditions of uncertainty. It is therefore essential to prepare the company by taking action on strategy, processes, skills, capital and communication. The control, audit, compliance and risk management functions can no longer limit themselves to observing; they must provide concrete support to management in strategic decision-making, bringing scenarios, information and tools to the board of directors that are useful for decision-making. From this perspective, resilience is not merely the ability to withstand adversity, but also the ability to use a crisis to reorganise, invest and grow stronger.

Could it help ensure continuity during generational change?

As a paper by the Bank of Italy shows, most Italian businesses are characterised by highly concentrated, family-owned structures – a model that ensures long-term stability but often hinders the raising of external capital and listing on the stock exchange. In family-run businesses or those still strongly tied to vertical decision-making models, governance is therefore not merely a set of rules and processes, but also an expression of corporate culture. If it is too rigid or pyramid-shaped, it can sometimes complicate the generational handover, particularly when the younger generations do not fully identify with models that are not very participatory or open to new skills, ways of thinking and sensibilities.
Generational succession is therefore a crucial challenge for Italian SMEs, which must be able to turn it into an opportunity: according to data from the Unioncamere and InfoCamere Business Register, over 10 per cent of micro-enterprise owners are over 70 years old. Proper corporate governance requires structuring this transition not merely as a change of ownership, but as a strategic evolution, making it not only a tool for control and resilience, but also an enabler of continuity, innovation and generational succession. A change of approach therefore appears necessary, all the more so given that, as the Bank of Italia further emphasises, management concentrated in the hands of the founder or the family may limit the company’s growth in scale. Precisely for this reason, planning a structured governance framework for generational succession enables companies to safeguard operational continuity, avoid family disputes and introduce innovative skills. Through dedicated tools, ownership considerations are separated from management decisions, ensuring stability and facilitating the entry of new talent and managers.

Is the hierarchical model in crisis?

A large majority of Italian companies operate according to traditional hierarchical structures, but confidence in that model is showing increasingly obvious cracks. According to a study commissioned by Professional Link from the independent research institute Sylla, 78 per cent of companies still adopt a pyramid-shaped structure, but only 23 per cent of managers say they are fully satisfied with their organisation, whilst 32 per cent confirm that the hierarchical structure hinders profitability and development. Collaborative models with horizontal governance, on the other hand, are praised for faster decision-making and for increased collaboration between teams by around two-thirds of managers, and for more effective talent development by 44% of respondents.
One final indicator clearly summarises the current trend: 65% of the companies surveyed report critical issues with their current organisational structure and express, to varying degrees, a willingness to embrace change. The crux of the matter, as the study shows, is not merely improving processes within the pyramid, but questioning its suitability in a context where uncertainty is structural and the speed of adaptation has become a competitive factor. It is not surprising, in this regard, that around 60 per cent of managers associate horizontal models with greater speed and quality in terms of decision-making flows and collaboration between the various working groups, and that this openness is not limited to an enlightened minority of respondents, but cuts across the entire sample of Italian executives.

Proactive governance: is it useful for preventing crises?

Against a backdrop of ‘permanent crisis’, anticipatory governance can help businesses navigate difficulties and prevent potential critical issues, rather than simply enduring them, thereby mitigating crisis situations before they spiral out of control. This is the World Economic Forum’s approach; in a recent paper, it explained how the most interconnected and agile institutions and companies are those that are best able to tackle complexities. And to do this, it can indeed be useful to adopt anticipatory governance strategies, equipping oneself to deal with the unexpected. This requires a long-term vision, a willingness to question established certainties, and openness to continuous change.
The first step towards anticipatory governance involves forecasting future threats, which can now be assessed with greater accuracy than in the past thanks to artificial intelligence. The second step concerns resilience, which enables organisations to absorb and recover from shocks. This is possible if companies have staff trained to deal with the unexpected and appropriate risk management plans. Therefore, according to the World Economic Forum, despite the clouds on the horizon, the knowledge tools to tackle these challenges are available today, but we must accelerate the development of a culture of change. The first door to open is undoubtedly that of listening: to markets, to expertise and to signals – even faint ones – that foreshadow transformations. Not to dictate a direction for entrepreneurs to take, but to ensure the business is better equipped to navigate contemporary challenges.

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