Training

How teamwork and soft skills unlock talent in the company

The idea that talent is an innate gift is widespread, but often hides a more complex reality of commitment, supportive environment and strategic relationships

by Luca Brambilla* and Francesco Guidara**

Quali sono i profili e competenze decisive nel nuovo mondo del lavoro?

3' min read

Translated by AI
Versione italiana

3' min read

Translated by AI
Versione italiana

Micheal Jackson, Usain Bolt, Pablo Picasso, Steve Jobs. What do these characters have in common? They are universally regarded as talents. It is undeniable: contemporary society is fascinated by the idea of innate talent. Whether in work, sport, music or school, there is a widespread belief that certain talents are natural, creating an imaginary gap between geniuses who are 'blessed by fate' (and to whom everything seems easy) and ordinary individuals who have to simply accept a less fortunate condition.

This philosophy, however, overlooks the effort, dedication and perseverance that often lie behind an apparently only talented profile and creates an alibi that leads one to overlook one's own potential.

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Beyond the myth of 'child prodigies'

In the bookThe Hidden Potential (Egea, 2024) Adam Grant dismantles the rhetoric of 'gift'. Instead, the American researcher and academic focuses on people's unexpressed capacities. The studies he has put together say that the level of salary does not correlate with performance in the early school years, but rather with the student's ability to improve over time.

This false myth is also reflected in the behaviour of companies themselves, where tools for assessing people's potential are often lacking. Even a structured organisation like NASA selects astronauts and engineers by tending to privilege current performance and neglecting both the growth path and the so-called 'chance of redemption'. A logic that, Grant again reminds us, also closely touches the world of chess. The unbeatable masters of 'horse and queen' were not necessarily child prodigies: what really makes the difference is the quality of the learning environment, thanks to capable coaches, continuous feedback and lots of practice.

In other words - as already observed by the populariser and sociologist Malcolm Gladwell in Outliers (Penguin, 2009) - success cannot be attributed to luck or innate talent alone, but rather to the way each person reacts to the opportunities and challenges that life presents him or her.

Social Perfectionism

This obsession with talent stems from a natural fascination with what is rare and extraordinary. The filmography is full of scripts that tell stories of prodigies that contribute to creating an almost mythological ideal of excellence.

It is also fuelled by social media, which convey a flawless world where imperfections have no place. It is precisely on the pretense of perfectionism that Grant digresses, explaining how in order to unleash potential, it is necessary to embrace discomfort and imperfection: 'Studying great athletes, designers, artists, innovators,' Grant observes, 'I realised that unlocking potential is not about pursuing perfection as much as tolerating inadequacies, making them acceptable, living with them.

The skill therefore lies in recognising when to aim for the best and when to settle for sufficiency.

Alliances that explode potential

The myth of talent becomes even more untouchable when it concerns skills in the relational sphere (understood in the professional sphere). If in fact there is greater awareness that with study and training one can improve technical skills (the so-called hard skills, to use an English term), the soft sisters are judged as more difficult to develop, if not pre-existing. A dynamic visible in the training rooms, where the expression 'I can't improve, that's just the way I am' is almost a mantra.

In the text From Talent to Success (ACS Editore, 2011), an attempt is made to overcome this prejudice by reflecting on the tools for cultivating those characteristics of the person that foster relationships with others with a technical approach. Just as a software engineer can increase his technological knowledge, a manager can learn strategies and techniques to coordinate a team or to effectively forge alliances with new partners.

Finally, Grant proposes a further logical leap: relational competences can not only be strengthened, but can also facilitate the expression of potential. The author refers to the concept of 'scaffolding', i.e. the 'scaffolding' that, built also thanks to others, can help us reach much higher than we could have done on our own. Building alliances is tantamount to building a ladder that leads us to reach the most ambitious goals.

A concept supported even by those who, like Michael Jordan, made a legend out of talent: 'With talent you win games, but it is with teamwork that championships are won'.

*Director Strategic Communication Academy

**The Meaning Company

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