Italgas: Gallo says artificial intelligence is at the heart of the strategic plan
“Artificial Intelligence is an integral part of Italgas’s operating model and is at the heart of this Plan. When applied to operations, business processes and customer management, our agents are generating significant efficiencies and improving the quality of service.” This is the view of Italgas’s CEO, Paolo Gallo, commenting on the strategic plan up to 2032. The top executive highlighted that “the €13 billion in investments will make our network even smarter, more extensive and flexible, ready to accommodate green energy sources and support an energy system increasingly exposed to international instability and the impacts on commodity markets”. In particular, “the Atem tenders represent a significant opportunity to overcome the fragmentation that has historically held back the sector’s development. Every concession awarded is a step towards a more resilient infrastructure that is integrated into a broader system. We will seize these opportunities by leveraging the industrial strength, expertise and investment capacity that the Group is able to bring to bear’, he concluded.
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