Employment

Looking for a job? One in two job applicants use artificial intelligence: risks and opportunities

How AI is revolutionising job search and what are the potential risks associated with it. OpenAI and its implications in the HR sector

Illustrazione di Giorgio De Marinis / Il Sole 24 ore

2' min read

2' min read

Resumes revised and corrected, if not written entirely, by artificial intelligence are increasingly being evaluated and skimmed by applications of the same technology. Thus, the search for employment has become one of the fields of the ongoing technological revolution.

32% of the companies interviewed for a survey by the HR Innovation Practice Observatory of the Politecnico di Milano use at least one Ia solution to scan curriculum or other HR management activities.

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And according to a survey by the Financial Times, up to half of aspiring employees finalise their applications relying on the help of the Ia. With the risk of having 'clunky' resumes, if they don't intervene to improve the language a bit, or 'bloated' ones.

Artificial intelligence is becoming increasingly widespread and, in the last year, 26% of workers in Italy used it, according to the Polytechnic Observatory, although only 3% used it every day and 7% a couple of times a week.

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According to respondents, 24% of their activities can already be done with Ia support. So much so that almost one in two fears negative impacts on their work.

Possible problems are also acknowledged by OpenAi, the company of ChatGpt , which in a technical paper pointed out risks to be mitigated also related to misinformation, prejudice and discrimination. There could even be a danger for users to develop an emotional dependency on artificial intelligence.

Preliminary tests of ChatGpt 4o - which introduced the possibility of voice conversations - did indeed indicate, in some users, language indicating 'bonding' with artificial intelligence.

Expressions such as 'this is our last day together' were considered benign examples of a phenomenon to be further investigated. In particular, the 'generation of content with a human-like, high-fidelity voice' could exacerbate the problems and lead to 'increasingly ill-calibrated' trust, according to the system card released in recent days.

The document mentions the risk that users may 'reduce their need for human interaction' and that artificial intelligence may affect the health of their relationships.

The System Card is a document indicating the main parameters of Ai, the risks associated with it and the measures taken to mitigate them. It is part of the company's voluntary commitments with the White House and indicates an overall 'medium' risk level. According to some analyses, it is precisely the differences in views on the dangers associated with artificial intelligence that have led to the strong corporate mobility that has characterised OpenAi in recent times, starting with the founders.

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