A comparison of intermediaries

More ETFs and savings plans, fewer shares. Banks and financial intermediaries are sensing a shift among the under-30s

Trading in individual shares is giving way to UCITS. Life-cycle solutions are on the rise

Il trend. Nel 2021 gli Etf costituivano il 45,7% del patrimonio dei clienti under 40 di Directa, nel 2025 sono saliti al 66,5%

4' min read

Translated by AI
Versione italiana

4' min read

Translated by AI
Versione italiana

“A far-reaching shift is underway in the way younger investors learn, engage with the market and define the purpose of wealth,” Marianna Mamou, Chief Investment Officer at UBS Global Wealth Management and author of the recent ‘The Great Wealth Transfer Report’, which investigated young people’s investment choices worldwide, told Il Sole 24 Ore. It should be emphasised that these choices highlight significant differences between the Italian context and the international one, which is characterised by greater dynamism. In fact, the manager explains, summarising the survey’s findings: “Millennials and Generation Z tend to show a greater appetite for risk and to invest earlier, partly driven by their longer investment horizons. They also often look beyond traditional assets and tend to be more open-minded and engaged, asking questions, exchanging ideas with their peers and seeking to play a part in family conversations about wealth.”

These are all trends that are only just beginning to emerge in Italia, partly thanks to the work on education by financial intermediaries and professionals. To realise this, one need only have a brief conversation with various types of operators: from a SIM with a long-standing tradition in online trading, to a network bank characterised by a significant number of advisers under 30, to a commercial bank with a strong hold among the younger generations, and finally by examining the choices of the youngest clients of private banking.

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From trading to accumulation

According to an internal study carried out by Directa Sim last August, the most significant development over the last five years concerns portfolio composition: in 2021 ETFs accounted for 45.7 per cent of the assets held by the under-40s, whilst by 2025 this figure had risen to 66.5 per cent. Over the same period, the proportion of individual shares fell from 35.1 per cent to 11.1 per cent. Among the under-30s, the trend is even more pronounced, with ETFs accounting for over 70 per cent of assets. There is also a significant rise in the popularity of regular savings plans: more than a third of the sample have set up a PAC.

The picture that emerges is one of investors who are cautious and selective in their choices, very different from the active traders who represented the core segment in the early days of online trading, in the early 2000s: among those under 30, around a third did not place any direct orders during the year and another third placed between 1 and 5. Overall, almost nine out of ten young investors do not place more than 20 orders a year.

Online to create value

Among network banks, a prime example is Banca Mediolanum, one of the advisory firms with the lowest average age of its professionals, which recently announced a plan to recruit 1,500 young advisers over the next three years. This policy has already borne fruit in terms of attracting young customers: over the last five years, the number of the bank’s customers under 30 has risen from 118,000 to 229,000, an increase of almost 100 per cent.

The surge – as explained by the bank led by Chief Executive Massimo Doris – coincided with the launch of the Selfy range, designed for a digitally native customer base capable of opening accounts and carrying out transactions independently via direct channels. Key to this success was the ability to combine the need for simplicity, speed and autonomy with that of creating value over time and long-term savings. The average per-capita assets of customers who joined in 2020 have, in fact, grown by around 200 per cent over five years. And one in four young customers has signed up to a capital accumulation plan, with supplementary pension schemes being particularly popular.

At the bank, with time on your side

The Intesa Sanpaolo Group, through Banca dei Territori, led by Stefano Barrese, has responded to the needs of the younger generations with personal finance solutions offered in ways that take into account the growing tendency to use online channels to open accounts and manage savings. Starting with Isybank, the group’s digital bank, which has exceeded €3 billion in deposits, of which around 50 per cent is attributable to young people aged 18–25.

“For young people, time is their greatest ally when it comes to saving,” emphasises Tiziana Lamberti, Head of Sales & Marketing for Wealth Management & Protection at Banca dei Territori, Intesa Sanpaolo. “We therefore need to support them in planning long-term investments and pension provision in a context often characterised by economic uncertainty.” Among the most popular solutions are: accumulation plans in mutual funds or regular premiums on insurance-based investment products, with contributions as low as 50 euros a month; the Smart Save service, a fund-based savings solution where payments can be made even on an occasional basis, starting from as little as 5 euros. And when it comes to supplementary pensions, there is considerable interest in life cycle investment plans that can be managed entirely independently via an app.

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