The Italian fibre route is certainly a matter of construction sites and investments. At the same time, however, the path runs the risk of being interrupted if the necessary progress is not also made on the professional side.
The evolution of the network requires new profiles and more integrated processes. A less visible chapter of the industrial plans, but a decisive one for sustaining, in the coming years, the infrastructure on which ever more advanced digital services will be grafted. Stefano Paggi, chief technology & operations officer of Fibercop, the company that holds the former Tim network, led by a consortium headed by Kkr and with the MEF as a 16.1% shareholder, is convinced of this: "The transformation of processes, from creation to delivery," Paggi emphasised to Il Sole 24 Ore, "requires new skills and a cultural change. We have professionals rooted in the territory who oversee each phase, guaranteeing quality and speed. Investing in the network means investing in those who create and manage it, because they are the real engine of change'.
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The new competencies and the cultural change required represent a shift involving the company's 18,300 people and result in the creation of new roles, built around the operational needs of the new generation network.
One of these is the realiser, or final drop manager. This is the figure who follows the final stretch of infrastructure, documenting its status in real time thanks to digital tools. A field presence that links design, construction site and activation of services, ensuring a more punctual control of the works. A role that reflects a broader change: infrastructure is no longer a set of fragmented interventions, but a continuous process that requires traceability and uniform standards.
At the same time, the perimeter of the central offices is also evolving, destined to become nodes in which not only data but also processing capacity passes. To manage this transformation, FiberCop introduces another new figure: the central office manager, responsible for the technological evolution of the plants, the recovery of copper and the organisation of the spaces that will host distributed cloud applications and artificial intelligence services. A coordination role that interweaves technical, energy and management aspects, destined to become central in the network model of the coming years.
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