Online services and data, digital in capital municipalities on the rise
Fpa study for Deda Next, a Dedagroup company: 29 cities with a good degree of digital maturity
3' min read
3' min read
There are Milan, Bergamo and Brescia, but also Arezzo, Rome Capital, Cagliari and Caltanissetta. Cities from northern as well as central and southern Italy fill the list of the 29 capital municipalities that are at a 'good' level of digital maturity, the highest. Moreover, in a year in which none of Italy's 110 capital municipalities finished behind the blackboard.
These are comforting messages coming from the sixth edition of the 'Survey on the digital maturity of capital municipalities' that will be presented today at Forum Pa 2024. The research, carried out by Fpa, a company of the Digital360 group, for Deda Next, a Dedagroup company, analysed the state of progress of Italian municipal administrations in the digitalisation objectives identified by national strategies.
"What is particularly interesting about this year is that it is the first year in which there are no municipalities ranked low. We interpret this," explains Fabio Meloni, CEO of Deda Next, "as a result of the Pnrr. Already last year we tended to see an acceleration in the digital maturity of municipalities; this year we record the fact that municipalities at a low level, which basically means behind with any type of digital service, are no longer there. This is not a foregone conclusion.
The survey photographs the state of digital maturity of 110 capital administrations measured on the state of digitisation of the services provided to citizens from the citizen's point of view. Three indices are considered Digital Public Services (availability and quality of the online services offered by municipalities); Digital PA (which concerns the integration of services with the digital platforms of the national reference model designed by Agid such as Spid, Cie, PagoPa, the IO App, to which the Send platform has been added i.e. the digital notifications platform); Digital Data Gov which concerns data interoperability (i.e. how data are actually used and shared by municipalities) and measures the level of adherence of municipalities to the Pdnd (National Digital Data Platform), whose launch is relatively recent.
What then emerges? First of all, the fact that the difference between northern cities, which tend to be further ahead than southern cities, is narrowing. Then the territorial and demographic gaps are narrowing. Among the 29 cities with a good level of overall digital maturity there are, in addition to 5 metropolitan municipalities, 12 medium-large cities (with a population of between 100,000 and 250,000 inhabitants), 9 medium-sized cities (between 50,000 and 100,000 inhabitants) and 3 small ones (under 50,000 inhabitants- The 29 municipalities are: Aosta, Arezzo, Bergamo, Bologna, Brescia, Cagliari, Caltanissetta, Cesena, Cremona, Ferrara, Florence, Genoa, Livorno, Lodi, Massa, Milan, Modena, Nuoro, Padua, Parma, Pavia, Perugia, Piacenza, Pistoia, Reggio Emilia, Rimini, Rome Capital, Siena, Udine. Another 52 capital municipalities are at a 'medium-high' level and the remaining 29 at a 'medium-low' level. None, as mentioned, are at the lowest level.
