The extension of Polis

Passports at the Post Office, from 16 October in another 2,300 offices from Venice to Reggio Calabria

There will be 32 provincial capitals where it will be possible to request the document, including Venice, Monza, Parma, Perugia and Reggio Calabria, while the start-up in some offices in Milan is being considered

2' min read

Key points

  • Consideration is being given to extending the service in October also to Milan
  • 5,000 passports issued to date in 300 offices
  • By the end of the year registry certificates in 6,900 offices

2' min read

As of 16 October, Poste Italiane will further expand the network of post offices where passports can be requested. The service will be activated at 1,900 offices in municipalities with fewer than 15,000 inhabitants, which are part of the Polis project. But it will also be extended to other capital cities after Bologna, Cagliari, Verona and Rome, where passport issuing was launched in August, thanks to an agreement signed between the company headed by Matteo Del Fante and the Ministry of the Interior.

The plan is to extend the service in October also to Milan.

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There will be 32 provincial capitals where it will be possible to request the document, including Venice, Monza, Parma, Perugia and Reggio Calabria, while the start-up in some offices in Milan is being evaluated. If in the Lombard capital it is not done in time for October, the opening will certainly take place in November. The 32 capitals are part of a list of more than 500 offices in municipalities with over 15,000 inhabitants to which the service will be extended. By the end of October, therefore, a further 2,300 offices are expected to be authorised to issue passports, in addition to the approximately 300 already operational. These include 212 municipalities in the Polis project, plus 81 offices in the cities of Bologna, Verona, Perugia, and Cagliari. This week, the 12 offices in the capital started up, where an extension of the service to other offices will take place at the end of September.

"Passports at the Post Office: start in Bologna, Verona and Cagliari"

To date, 5,000 passports have been issued in 300 offices.

The operation is rather complex and requires a not inconsiderable effort for the delivery team. In order to extend the service to another 2 thousand offices, smart cards, 'finger print' instruments to take fingerprints will have to be distributed and 5-6 thousand employees will have to be trained. To date, 5 thousand passports have been issued through the 300 or so offices already enabled. To access the service, it is necessary to register on the site, indicate the municipality of interest and choose the day and time you want to go to the post office to make the application. The appointment is given within a week, after which, once the request has been made, the 15-day period for preparing the document begins. Delivery takes place within two days if home delivery is requested (a solution preferred by more than 60 per cent of applicants so far).

By the end of the year registry certificates in 6,900 offices

Another novelty on the way is the extension in Polis offices of the issuing of an

agraphics: today it is possible to request them in 600 offices, by the end of the year they will be issued in all 6,900 offices that are part of the project.

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