PA and public services: an end to repeated requests for data from citizens and businesses
Automatic access to information from the National Register of Resident Population (ANPR), which is constantly updated by local councils, is now up and running. The project is a collaboration between the Ministry of the Interior, the Department for Digital Transformation and Sogei
Key points
A small but significant step forward that marks the implementation of the European ‘once only’ principle. No more repeated requests for data from citizens and businesses. All public administrations and public service providers can automatically access data from the National Register of Resident Population (ANPR) for the purposes of carrying out their institutional activities. This outcome is the result of collaboration between the Ministry of the Interior (the body responsible for the ANPR), the Department for Digital Transformation within the Prime Minister’s Office, and Sogei, which provides technical and operational support and ensures the maintenance, development and operation of the ANPR platform.
Automatic access to ANPR data expands the existing interoperability model, which enables public bodies, in the cases provided for by law, to consult directly the personal data updated by the National Register, which is constantly updated by local authorities.
How to log in
Access is via the National Digital Data Platform (Pdnd), the system that enables the secure and standardised exchange of information between public bodies. This measure puts the European ‘once only’ principle into practice: citizens will no longer have to provide the same data repeatedly to different public authorities. Public authorities will be able to consult up-to-date personal data directly at source, thereby avoiding the need to request self-certifications of data that is already available. This new development promises to eliminate redundant procedures and bureaucratic red tape.
What’s changing for citizens and businesses
For citizens and businesses, this means fewer documents to submit, fewer errors and faster processing times. For the public sector, on the other hand, it heralds a new era of greater operational efficiency.
An end to manual checks and duplicate databases
The interoperability provided by the Pdnd makes it possible to move away from manual checks and the duplication of databases, thereby reducing the risk of inconsistencies in information. The expected outcome is a significant reduction in administrative costs and a faster delivery of public services. This marks a key milestone in the digital transformation of the public administration, with tangible impacts on both the internal organisation of public bodies and the quality of the services they provide.

