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Falling resignation rate in Lombardy companies

Confindustria Lombardia's Annual Labour Survey confirms companies' commitment to attracting and retaining talent. 60% struggle to find skills

R7JD62 Irritated senior man yelling at inexperienced carpenter for mist

3' min read

3' min read

The most striking figure is certainly that concerning the voluntary turnover rate - i.e. the ratio between the number of workers who resigned during the year and the total number of those on the workforce at the end of the previous year. Well, after growing steadily for four years (with a surge in the two-year post-Covid period 2021-2022), in Lombardy this indicator dropped significantly in 2024, from 6.4% in the previous year to 5.4%.

We are still above pre-pandemic values (in 2019 it was at 4.2%) but "already last year growth had slowed down and this year there has been a strong reduction, which has brought this value back to physiological levels," observes Andrea Fioni, of Assolombarda's study centre, commenting on the data of the labour survey "The numbers for human resources" 2025, carried out by Confindustria Lombardia through the data provided by the nine Lombardy industrial associations. Elaborated this year thanks to the answers of about 700 member companies (for a total of 150,000 employees), the survey is proposed as a working tool for companies' HR managers, useful to study and set personnel management policies. An issue, as is well known, that is fundamental in this historical phase, in which companies are struggling to find not only specialised and adequately trained personnel to face the great challenges of digital and ecological transitions, but sometimes also personnel tout court.

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A problem that is particularly felt by companies again this year, explains Fioni: 'In 2024, 77 per cent of the companies surveyed had made at least one search for personnel and 61 per cent of these stated that they had had difficulties finding the figures they needed. To cope with these difficulties, companies in Lombardy respond in three ways: in the majority of cases (55%) they invest in training staff already on the payroll. 46% resort to external services, while to a lesser extent they look outside for already trained figures to be permanently employed.

Once found, these figures must then be 'retained' in the company. Hence, explains Fioni, a series of measures taken by companies that, despite the difficult economic situation, invest in human capital, aware that it is the most precious raw material for making a company grow. 'The pay lever is certainly one of the most important components,' adds Fioni, 'as demonstrated by the dynamics of merit policies, which are growing. The merit pay increases budgeted by companies in Lombardy are 3.1% on average, compared to 2.1% in 2023 and 2.9% in 2024'.

Another interesting fact concerns entry salaries for new graduates, i.e. without work experience: the survey reveals a gross annual salary of almost 26,800 euro for young people with a three-year degree, while for those who have completed a master's degree the difference is played out by the type of degree: 27,400 euro for humanities degrees, 27,800 for economic-legal degrees and 29,000 for technical-scientific degrees. Figures that translate, on a monthly basis, into salaries of between 1,600 and 1,750 euro net monthly on average. There is also a geographical distinction, with the city of Milan recording entry salaries that are around 5% higher than the average.

And again: despite being criticised on several fronts, smartworking still remains an important lever to promote it, especially for the younger generations: this is why almost half of the companies surveyed (47%) say they have introduced this working method, with the propensity to do so increasing as company size increases: from 29% of companies with fewer than 25 employees to 70% of those with over 100 workers.

Finally, the integration of artificial intelligence, the focus of this year's survey: 59% of companies are aware of the importance of this phenomenon and have already embarked on a path of adoption or are actively considering it. However, while 12% of companies are already at an advanced stage, 47% have only just begun to move and 37% say they have no interest in adopting these tools. Interestingly, 32% of the companies that have already started AI projects have done so in relation to production processes, but the remaining 27% have integrated AI into their personnel management policies, mainly for training people or seeking the skills of people who know how to use these tools.

Among the real or expected effects of AI technologies, companies indicate automation of repetitive tasks (62%), product quality improvement, innovation and creativity, cost reduction and staff reduction. However, Fioni points out, this last objective is only indicated by 1% of companies and this could prove that, at the moment, 'fears of a negative impact on employment seem unfounded: AI is considered a complementary tool for human resources and not an alternative'.

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