Consumer credit

Responsible shopping, Italians more environmentally aware but seek advice

67% of respondents say they pay more attention to green than 2-3 years ago when making a purchase. This emerges from the Findomestic Observatory

by Niccolò Gramigni

3' min read

3' min read

The subject of sustainability is going through a difficult period in light of the latest geopolitical events: nevertheless, Italians' attention to sustainability remains high, indeed higher than in the last three years. This is what emerges from the latest Findomestic Observatory survey, conducted at the turn of February and March. 67% of the sample interviewed - a total of 1,000 people - to the question "today, compared to what you did 2-3 years ago, do you pay more or less attention to the fact that a product you intend to buy is environmentally friendly?" answered "more attention".

In detail, 37% say they pay "slightly more attention", 30% "much more attention", 29% "equal attention", while only 4% say they pay "less attention".

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Families and Energy Transition

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The figure is interesting, but another one stands out: households do not feel supported in the process of energy transition, and this suggests that a shot in the arm is needed from the institutions. When asked who makes the renewal of their equipment sustainable, 47 per cent answered 'no one in particular', as if to emphasise that - between institutions, financial companies and shops - there is little help. "It is a figure that is not surprising," says Claudio Bardazzi, head of the Findomestic Observatory. "If we ask Italians who are the subjects that most help families renew their endowments in favour of more sustainable ones, the player most cited is the European Community (19%). The State, after the decrease in the various incentives, is identified as supporting only 15% of those interviewed".

The purchase of green goods

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The Findomestic analysis also asks this question: "Would you buy green goods more to help reduce environmental impact or to save money?". "If the sales arguments, in addition to touching on the theme of sustainability, also deal with the subject of savings guaranteed by the purchase of a sustainable good, consumer interest becomes more concrete," explains Bardazzi. "It is no coincidence that 45% of the sample admits that when they buy green products they do so as much for ethical-ecological issues as for savings. And those who buy green goods purely for savings are more (33%) than those who do so purely out of an ethical choice (22%)'.

So sustainability enjoys a broad social consensus but when it comes to the wallet, consumers tend to stiffen: 3 out of 4 (74%) are willing to spend more to secure an ethical and ecological product but in half of the cases they are willing to spend a maximum of 10% more. In detail, in terms of additional expenditure to support the environment, the answers are as follows: 30% say they are willing to spend a maximum of 10% more, 24% go up to 5% more, 14% up to 20% more. There are 20% who say 'I am not convinced we should spend more'.

Retailer expectations

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When asked "What could the sales networks do to help households make the purchasing decision and realise their purchasing plans more quickly?", adding up the various answers, 58% asked "advice", e.g. on the advantages of new products, how to buy, medium- to long-term savings.

"In a context still marked by inflation and geopolitical instability, Findomestic has continued to vigorously pursue actions aimed at helping households to consume in a more responsible and sustainable manner," says Bardazzi. "This is demonstrated by the fact that in 2024 financing for sustainable projects for energy transition and green mobility increased by 24% compared to 2023, reaching EUR 326 million. Also significant in the area of sustainability was the securitisation operation with the European Investment Bank (EIB) to support households in domestic energy efficiency".

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