Artificial intelligence

Ross: Fastweb and Vodafone’s challenge to the big tech firms

An agent-based AI assistant designed to take over some of the repetitive tasks that fill our days

 REUTERS

3' min read

Translated by AI
Versione italiana

3' min read

Translated by AI
Versione italiana

The idea of artificial intelligence as a tool for providing answers is now widely accepted. The new era, however, seeks to turn this perspective on its head: no longer chatbots, but digital collaborators. No longer tools that write an email, but software that sends that email, organises the calendar, books appointments, prepares documents, monitors information and even builds a website.

It is against the backdrop of this transition that ‘Ross’ – an AI assistant – was developed by Fastweb + Vodafone and launched on the market in recent weeks: its real aim is not to impress, but to take over some of the repetitive tasks that fill our days.

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The difference is not merely technological. It is industrial. Because behind the new Ross product lies a clear vision of the role that Europe can still play in the artificial intelligence economy. In a market dominated by US giants, Fastweb + Vodafone is attempting to forge an alternative path based on national infrastructure, a proprietary cloud, Italian data centres and direct control over data.

CEO Walter Renna makes this clear. “With the launch of Ross, we have demonstrated that it is possible to innovate and offer agent-based AI services on the market, built on national infrastructure,” he explains. Telecoms companies can play a significant role in building genuine technological autonomy: they are the only entities that possess the critical resources – networks, data centres, cybersecurity platforms and expertise – needed to enable solutions that strengthen the continent’s competitiveness and geopolitical independence. Today, they represent the only concrete industrial lever at Europe’s disposal.”

That is precisely the key word: autonomy. Because whilst the value of AI lies in its language models, the economic power remains with the infrastructure that makes them work. It is here that telecoms companies are seeking a new identity, transforming themselves from mere network operators into integrated technology platforms.

Ross was developed within NextMindLab, a spin-off of Fastweb, and aims to raise the bar for human-machine interaction. The assistant does not merely generate content, but interprets requests, transforms them into operational sequences and carries out the tasks directly. It manages emails, organises the diary, carries out research, prepares documents, monitors the news and plans activities. It does all this by drawing on a persistent memory that learns the user’s preferences and habits, thereby progressively improving the support it provides.

Of course, the most sensitive issue remains that of trust. Entrusting one’s diary to artificial intelligence means handing over part of one’s professional life to it. This is why Fastweb + Vodafone emphasises that its language models and infrastructure are based in Italia, comply with the GDPR and the European AI Act, and that conversation data is not used to train any artificial intelligence models, whether proprietary or third-party. Each user also has a dedicated space, separate from others, with the option to delete all stored information at any time.

Ross’s launch forms part of a strategy that includes the FastwebAI Suite for businesses and public administrations, FastwebAI Factory — the Nvidia DGX SuperPod supercomputer operating near Bergamo — and FastwebMiia, a language model developed natively in Italian. It is an ecosystem that aims to build a national artificial intelligence supply chain. The promise is an ambitious one. The real test will be to see whether users are ready not only to interact with artificial intelligence, but above all to delegate part of their work to it.

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