Travel and holidays

Short rentals, Viminale bans self check-in: security risk, identification of guests must be done in person

A circular of the Chief of Police reminds the Prefectures. Professional operators: lockers to be eliminated, but no discrimination

by Annarita D'Ambrosio and Riccardo Ferrazza

Affitti brevi, corsa a ostacoli per il cin: cosa occorre sapere

3' min read

3' min read

The issue had emerged in Florence during the G7 Tourism meeting: the so-called remote identification of guests in accommodation facilities does not meet the security requirements established by law. Tourism Minister Daniela Santanchè had agreed with the alarm raised by Florence Mayor Sara Funaro and anticipated her intervention at the Viminale.

The Ministry of the Interior has therefore intervened on the subject with a circular signed by the Chief of Police and addressed to all the Prefectures specifying that the 'remote identification' of guests in short-term accommodation facilities does not comply with the security requirements established by law. A clarification that should lead to the disappearance in tourist city centres of the now widespread keyboxes, i.e. safety boxes that store flat keys outside the accommodation.

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The Ministry of Tourism's satisfaction

The circular, comments Santanchè, 'is an essential step to prevent risks and to ensure a serene and positive tourist experience for both visitors and operators. Cooperation between our departments is essential to create a safe and welcoming environment for everyone, especially in view of important events such as the Jubilee of 2025'.

Security Risks

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It is precisely the imminent start of the Holy Year as well as the 'evolution of the difficult international situation' that underlies the clarification offered by the Ministry of the Interior, which, in the circular signed by the Chief of Police Vittorio Pisani, emphasises the 'need to implement stringent measures aimed at preventing risks to public order and safety' linked to the housing of 'dangerous persons and/or those linked to criminal or terrorist organisations'.

The remote identification of guests of short-term accommodation facilities by means of 'computerised transmission of copies of documents and access to lodgings with an automated opening code or by installing keyboxes at the entrance' 'bypasses' the personal identification of guests: there is no guarantee, reads the Viminale text, that the verification of the 'correspondence of the document to its bearer' is not guaranteed.

Only "de visu" identification

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In this way, the objective of the law, which also requires managers of tourist facilities for short-term rentals to transmit guest data to the Police Headquarters in order to prevent 'prejudiced, suspected or wanted persons' from hiding in accommodation establishments, is not guaranteed. With remote check-in, in fact, it cannot be ruled out that, the Viminale points out, 'after the documents have been sent electronically, the facility may be occupied by one or more persons whose personal details remain unknown to the competent Police Headquarters, entailing a potential danger to the safety of the community'. The only legitimate identification is, therefore, that made in person.

The same applies to home exchange. The circular, which also explicitly refers to HomeExchange, specifies that the particulars of the person taking over the exchanged accommodation must also be communicated to the Questura in the physical manner, and concludes with a recommendation to the prefects to illustrate the new orientation to the provincial committee for order and security and to instruct the questura to carry out checks.

Controls

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The Viminale's indications will also translate into specific monitoring of the procedures adopted for checking in at accommodation facilities intended for short-term rentals: the circular concludes with a recommendation to the prefects to illustrate the new orientation to the provincial committee for order and security and to instruct the questura to carry out the checks. For Minister Piantedosi, the keybox model is a "model to be overcome", he said at the end of a meeting in the Venice Prefecture's headquarters. 'To be overcome,' he added, 'because it is also very critical in terms of compliance with the regulations that require effective recognition of the person who then accesses the hotel service'.

Managers' position

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The managers of tourist facilities for short rentals must transmit to the Police Headquarters, within six hours after arrival, in the case of stays not exceeding 24 hours, or within 24 hours after arrival, for longer stays, the data of the guests in order to prevent 'prejudiced, suspected or wanted persons' from hiding in the accommodation facilities. "As Aigab (Italian Association of Short-Term Rental Managers)," says president Marco Celani, "we believe that lockers on the streets should be eliminated and we welcome any control against forms of abusive behaviour detrimental to the entire category. We believe, however, that the Ministry of the Interior is unaware that the software used by many professional managers uses guest recognition technologies with biometric tracking and OTP codes that are entirely analogous to spid, car rental access and bank accounts. Not believing that the government wants to put an end to the sharing economy in Italy, introducing physical recognition only for short rentals would be discriminatory'.


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