Hospitality

Sina Hotels is expanding through soft brands: Italian identity and global networks to take on the major groups

With new agreements with Small Luxury Hotels and Marriott, investment in its assets, technological innovation and a generational handover, Sina Hotels is aiming for sustainable growth in the run-up to 2030

L’esterno di villa Matilde

4' min read

Translated by AI
Versione italiana

4' min read

Translated by AI
Versione italiana

To combine independence and a connection to the local area with the need to compete on a global scale. This is the mission of Sina Hotels, the hotel group still led today by the founding Bocca family, with 11 properties across 9 destinations, which operates within an Italia context characterised by the influx of major international capital and a shift towards increasingly flexible management models. The path it has charted increasingly involves agreements with ‘soft brands’ – affiliation schemes that allow individual hotels to preserve their historic identity whilst linking up with the distribution platforms of global giants. The most recent example is the inclusion, since last June, of Sina Villa Matilde – a historic 18th-century residence in Romano Canavese in the province of Turin, with 43 rooms and formerly a family home – in the Small Luxury Hotels of the World network. This strategy will take another significant step forward at the end of the year with the affiliation of the hotel in Perugia (96 rooms, currently undergoing extensive refurbishment) to the Marriott network, following on from initiatives already launched in Florence and Rome.

The power of soft brands

Membership of international networks meets the need to attract high-end tourists, particularly from long-haul markets. For Villa Matilde, joining Small Luxury Hotels represents a strategic showcase to open up to markets that have so far had a limited presence in the Canavese area, such as the North American market, thanks in part to the commercial agreements linking SLH to major groups such as Hilton. “Soft brands guarantee access to very powerful commercial channels, whilst preserving the authenticity that characterises our group and our individual properties,” explains Francesco Salvo, brand strategy manager at Sina Hotels. “At Villa Matilde, the affiliation has only just come into effect, but we have already received our first bookings. We expect to consolidate our European client base and, gradually, to attract new streams of guests, driven precisely by these distribution synergies.”

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Budget and Stability

Following the strong recovery that characterised the sector in the post-pandemic period, the group’s operating metrics are stabilising, although it is having to contend with general pressure on operating costs. “2024 was an exceptional year in terms of both turnover and profitability,” notes Salvo. “The market subsequently stabilised. Against this backdrop, the 2025 financial statements closed with revenue of €70.8 million and an average capacity utilisation rate of 70 per cent, with the outlook for 2026 expected to be in line with the previous financial year. Inflation and rising energy costs have put pressure on margins, but the strength of the North American market – our main overseas market – coupled with a domestic market that remains very strong, allows us to maintain a position of substantial financial health.”

With regard to performance metrics such as ADR (average daily rate) and RevPAR (hotel profitability index), the group’s strategy focuses on operational sustainability: ‘ADR is showing an upward trend, partly influenced by inflationary pressures. Our focus is on RevPar, seeking the right balance between room occupancy and the average rate, without putting undue strain on the product through excessive occupancy rates at inappropriate prices.”

The value of property in the age of the asset-light model

Unlike large multinational operators, which favour management contracts or pure franchising (the ‘asset-light’ model), Sina Hotels retains ownership of almost its entire portfolio, with just one exception. This approach, in the current competitive landscape characterised by the presence of private equity funds with substantial financial resources, requires flexibility and a long-term vision. “Competing today to acquire new properties can prove complex and does not always represent the optimal financial allocation for us, given current valuations and the presence of large institutional investors,” admits Salvo. “However, our competitive advantage lies in our ability to operate with a long-term perspective, without the need – typical of funds – to divest within strict timeframes. This allows us to plan for organic growth. At the same time, the company has structured itself to also consider alternatives to ownership, such as leasing or franchising.”

Capex investment and product customisation

Maintaining quality standards in the luxury sector requires ongoing and targeted investment in hotel assets. Currently, the main project concerns the Perugia property, which is undergoing a multi-million renovation involving the building services and communal areas. “The investments are divided between structural works – often invisible to guests but essential, such as the complex upgrades to the air-conditioning systems, which are vital for international guests – and improvements to the perceived design,” comments the brand strategy manager. In this context, my mother, Matilde Bocca, works directly with Italian artisans and architects to highlight the uniqueness of each property. We believe that guests in the luxury segment are seeking an authentic experience, far removed from the standardisation typical of large international ‘hard brands’.”

Governance and generational continuity

Founded in 1958 by Count Bocca, Sina Hotels is navigating the generational transition with an organisational structure that sees the third generation – represented by Francesco Salvo and his cousin Valentina – working alongside Chairman Bernabò Bocca and Vice-Chairwoman Matilde Bocca Salvo. “The generational handover is taking shape very naturally,” says Francesco Salvo. “In my own career, after completing my studies, I spent some time training and working abroad, in London, before rejoining the family business. I believe that this wealth of external experience is invaluable in bringing new skills to the company, where each family member holds a clearly defined operational role.”

Technology and outlook for 2030

Technological development is a key pillar for optimising revenue and improving guest relations, whilst balancing the role of online travel agencies with the growth of the direct booking channel. “OTAs continue to play a significant role, particularly in capturing demand from geographically distant markets,” explains Salvo. At the same time, we are investing significantly in technology. This year, we have been working to optimise our visibility on search engines powered by artificial intelligence, a growing channel for travel planning. Furthermore, we are enhancing our CRM systems, evaluating solutions in collaboration with partners such as Oracle, to make the most of the wealth of information linked to our customers’ data.” Looking ahead to 2030, the group aims to expand its presence in Italian destinations with high growth potential. “We are closely monitoring opportunities in cities such as Palermo, Naples and Turin. These are destinations currently experiencing a strong resurgence in international tourism, with visitors interested not only in the classic cities of art but also in itineraries focused on exploring the local area and so-called ‘roots tourism’,” concludes the manager.

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