The painting

Social media in the spotlight: thousands of lawsuits in the United States

Brussels has taken action against mechanisms that lead to addiction. In Italia, a class action seeking an injunction has been brought to change the way the system operates. The companies’ defence: measures are in place to protect minors and mental health

(AdobeStock)

4' min read

Translated by AI
Versione italiana

4' min read

Translated by AI
Versione italiana

Damage to the mental health of minors, addiction to algorithms, manipulative design of platforms, liability for mechanisms such as infinite scrolling of content, autoplay and compulsive notifications. The list of cahiers de doléance levelled against the major social media platforms – and contested in thousands of legal actions against the web giants – is a long one. A veritable snowball effect that is spreading from the courts of the United States across the globe. This is also confirmed by the attention paid to the issue by President Ursula von der Leyen, who, whilst presenting the conclusions of the Special Committee on Child Safety Online, announced that the European Commission, after the summer, will put forward a legislative proposal on the minimum age for under-18s to access social media.

The focus is not on individual pieces of content, but on the design of the platforms, which is accused of being engineered to capture users’ attention and create addiction.

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GLI OBIETTIVI DALLA RELAZIONE ALL’INTRATTENIMENTO

Le principali motivazioni di utilizzo dei social media in Europa e Nord America dal 2014 al 2025. Variazioni % rispetto al 2014

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In the US

The bulk of the litigation concerns the United States, with figures approaching six thousand cases. According to Reuters, over 3,300 cases have been brought before the state courts of California, whilst a further 2,600 – brought by private citizens, school districts, local authorities and states – are pending before the federal courts in California. Many states have also brought legal actions in their respective state courts.

Last March, in a ruling described as historic, the Los Angeles court found Meta (Instagram and Facebook) and Google (YouTube) to pay six million dollars for causing addiction and psychological harm, such as body dysmorphic disorder, depression and anxiety, to a minor (TikTok and Snapchat had reached a settlement before the trial began). The ruling established for the first time a causal link between the way the algorithms work and endless scrolling.

According to the jury, both Meta and Google knew that the mechanisms designed to maximise user engagement (and thus corporate profits) could cause problems for the most vulnerable individuals, but they did not prevent this from happening. The next trial is due to begin, again in Los Angeles, on 27 July. It has been brought by a 15-year-old from Florida who accuses the social media platforms of damaging his mental health, causing him addiction, sleep deprivation, anxiety and depression. In recent weeks, first Google (YouTube) and then TikTok (ByteDance) have reached a settlement. Barring any further developments, it will therefore be Meta and Snapchat who face the jury at the Los Angeles Superior Court.

As regards the legal actions brought by school districts, the first case brought by a Kentucky school district against Meta, Snapchat, TikTok and Google was due to begin in June. However, the companies have reached settlements, which involve a payment of $27 million to help young people cope with anxiety and depression. At the end of March, in New Mexico, Meta was also ordered to pay a fine of $375 million for failing to adequately protect children from online sexual predators.

IL PRIMATO DEI SOCIAL MEDIA

Tempo medio settimanale dedicato ai diversi media nei 54 mercati analizzati da GWI. In ore e minuti

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Elsewhere in the world

The European Commission has made a preliminary finding of several infringements of the Digital Services Act (DSA): the design of Facebook and Instagram (findings of 10 July) and that of TikTok (February 2026) are said to encourage addictive behaviour, whilst Instagram and Facebook are alleged not to effectively prevent access by children under the age of 13 (April 2026). If the infringements are definitively established (the companies must now respond), fines could amount to up to 6 per cent of annual turnover. In the UK, Canada and Australia too, there has been a surge in legal action against major social media platforms for psychological harm, breaches of privacy, failure to moderate content, disinformation and insufficient measures to enforce bans on access by minors.

LE PIATTAFORME IN ITALIA

Utenti Internet italiani (16+) che utilizzano ciascuna piattaforma almeno una volta al mese. In percentuale

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Class actions in Italy

The first hearing in the collective injunction case against Meta and TikTok, brought by the Italian Parents’ Movement together with a group of families and the law firm Ambrosio & Commodo. The aim is not to secure compensation, but to compel the social media giants to remove the mechanisms designed to maximise time spent on the platforms (endless scrolling, autoplay, notifications and profiling algorithms), to effectively verify users’ ages and to provide clear and transparent information on the risks, including addiction. The final hearing will take place on 19 November.

Regarding this initiative, Meta Italia emphasised: “We know that parents are concerned about the safety of their teenage children online, and that is precisely why we are constantly introducing measures to help them protect them. Teen accounts offer built-in safeguards that limit who can contact teenagers, the content they can access and the time they spend on Facebook and Instagram. We stand by our actions and will continue to work hard to ensure young people’s safety.”

PIÙ TEMPO SU TIK TOK

Il tempo medio mensile che gli utilizzatori attivi trascorrono sulle piattaforme usando dispositivi Android. In ore e minuti

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The reaction of the clubs

The defence strategy in response to legal action varies from company to company and depending on individual cases: however, there is a growing trend towards seeking a settlement. The companies reject the allegations, arguing that they take numerous measures to ensure the safety of teenage and young users. “We strictly enforce our community guidelines,” says a TikTok spokesperson, “including those protecting mental and behavioural health, and we proactively remove over 99 per cent of content that breaches them. “We also continue to invest in safety measures to diversify recommended content, block potentially harmful searches and connect the most vulnerable people with available support resources.”

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