The results

Sustainability: Brightstar publishes its 2025 Report – people, partners and the planet at the heart of its strategy

The company’s main objectives in the field of sustainability include empowering people, collaborating with partners, and protecting the environment and its resources

3' min read

Translated by AI
Versione italiana

3' min read

Translated by AI
Versione italiana

Valuing people, collaborating with partners and protecting the planet. These are the three cornerstones of the sustainability strategy of Brightstar Lottery Plc, a global leader in the lottery sector. In practice, these objectives translate into a commitment to excellence, creating value together with customers, communities and society, and safeguarding the environment and its resources.

In the 2025 Sustainability Report published on 15 July, CEO Vince Sadusky and Executive Chair Marco Sala emphasised that Brightstar’s commitment ‘continues to be recognised on a global scale’ and that the three guiding principles that inspire it ‘shape the company’s operations, innovations and growth of the company’.

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Valuing people

Brightstar’s commitment to sustainability dates back a decade, when the company decided, in 2017, to align itself with the United Nations Sustainable Development Goals. The 2025 report details the results achieved and the progress made by the company over the past year. The analysis, as Sadusky points out, “demonstrates our ongoing commitment to promoting the development of the lottery sector through innovative solutions, reliable partnerships and responsible business practices that help build a sustainable future”.

As regards the first of the three pillars that guide the company – namely, valuing people – Brightstar has taken steps to foster a culture that recognises the value of each individual, appreciating everyone’s skills and ideas and supporting the development of the professionals of tomorrow. Partly as a result of this, in 2025 the company was awarded Top Employer certification for its branches in the United States and Italia. This recognition, awarded by the Top Employers Institute, is reserved for companies that offer their employees the best working conditions.

But that’s not all. The company has also launched Brightstar’s Digital Journey, a strategic training initiative aimed at accelerating the company’s digital development through targeted training courses for staff at all levels. As part of this project, particular attention is being paid to the responsible use of artificial intelligence.

Working with partners

With a view to strengthening collaboration with its partners, Brightstar Lottery, which is characterised by a strong focus on innovation and the development of strategies and solutions designed for the future, has sought to forge relationships based on trust, ethics and shared interests with the suppliers, business partners and communities with whom it collaborates.

With this in mind, the company was particularly active in the social sphere in 2025, organising 48 global volunteering events involving over a thousand employees across 10 different locations. Matching gift donations were also made to 95 charitable organisations, and the company supported 15 new charity events.

In addition, in collaboration with the Indiana Council on Problem Gambling and the Gambling Research & Policy Initiative at East Carolina University, Brightstar hosted the Emerging Adults Summit. The initiative brought together experts, advocates and industry stakeholders from across the United States and Canada with the aim of sharing insights and strategies focusing on gambling behaviour amongst young adults.

“Our latest report,” explained the company’s CEO, “shows the progress we have made in our first year as a company specialising exclusively in the lottery sector, and illustrates how sustainability is integrated into our strategy and the ways in which we seek to create value for our stakeholders.”

Protecting the planet

Over the past year, Brightstar has also renewed its commitment to climate protection, taking action to conserve natural resources and promoting circular economy practices to safeguard the environment. Among the key milestones achieved by the company in 2025 was the introduction of an AI-powered route optimisation tool to support the automated dispatch of service technicians to the field. According to the company, this innovation has helped to reduce the distances travelled and fuel consumption in selected operations.

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Finally, Brightstar has incorporated eco-design principles into the development process for a number of products, including the new Retailer Pro S2 lottery terminal, helping to optimise the use of materials, improve energy efficiency and manage key environmental impacts throughout the products’ entire life cycle.

“These results demonstrate the dedication of our employees around the world, whose expertise and collaboration help to turn our sustainability ambitions into meaningful results,” concluded Sadusky.

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