The race for the pre-filled tax return on the Inland Revenue website

Taking a step backwards, it was precisely the professionals who, already late in the morning, displayed (and saved) the message that appeared when attempting to access the reserved area: 'You are waiting to enter the reserved area of the Revenue Agency when it is your turn, you will have ten minutes to log in'. Faced with these virtual queues, many started to report the problem of the impossibility of meeting the deadlines for today's fulfilments.

Following reports from professionals, the National Council of Chartered Accountants moved, calling for a postponement. "Extend the terms of the numerous fulfilments due today due to the computer blockage of the telematic services of the Revenue Agency necessary, among other things, for the transmission of payment proxies, which occurred from around 10.30 a.m. today". This is the request made by the president of the National Council of Chartered Accountants, Elbano de Nuccio, in a letter sent to the director of the Revenue Agency, Vincenzo Carbone.

Il sistema non disponibile

Una delle schermate apparse agli utenti durante il blocco

And, as the treasurer and taxation delegate councillor Salvatore Regalbuto also points out, 'we have requested the intervention of the director of the Revenue Agency in order to ascertain the irregular functioning of the service with the consequent extension of the deadline as per Decree-Law No. 498 of 21 June 1961'. A provision - the one cited by the accountants - that in the event of exceptional events, which prevent the regular functioning of the offices of the financial administration, allows the deadlines for fulfilments to be shifted forward by up to ten days.

The delays are also emphasised by the National Council of Labour Consultants (chaired by Rosario De Luca), which has called for the moratorium of penalties for late payments due on 16 May, 'due to the continuing blockage of the Agenzia delle Entrate website'.

'Since this morning,' reads a note, 'the online services have been unavailable, causing difficulties for labour consultants' offices. The Cno immediately urged the resolution of the problems, which in the meantime have not been resolved, thus arriving at the request for a moratorium'.

Just on 15 May, the Inland Revenue had reported the boom in accesses in the first two weeks from 30 April, the date from which it was possible to consult the precompiled tax return. Then, with the launch of the functionality for acceptance or changes and sending, the race for reimbursements evidently got into gear. This too may have influenced the slowdowns.