Global Blue data for 2026

Tax-free: Europe is holding up thanks to the ultra-rich. Focus on the US and Latin America

50 per cent of tax-free spending is accounted for by 7 per cent of shoppers, comprising the ultra-wealthy (1 per cent, spending over 70,000 euros a year), who account for 27 per cent of spending, and the super-wealthy (6 per cent, spending between 20,000 and 70,000 euros). Chinese and Middle Eastern consumers returned to Italy this autumn

Turisti e visitatori shopping in galleria Vittorio Emanuele
Milano , Italia - Cronaca
Sabato, 30 Marzo, 2024. (Foto di Marco Ottico/Lapresse)


Tourists in the center of Milan
Milan, Italy - News
Saturday, 30 March, 2024. (Photo by Marco Ottico/Lapresse) Marco Ottico/LaPresse

3' min read

Translated by AI
Versione italiana

3' min read

Translated by AI
Versione italiana

2026 began under the weight of the geopolitical shock following the war between the US, Israel and Iran, which also drew in the UAE and Saudi Arabia and put a brake on visitor numbers and spending from the East, particularly from wealthy Gulf tourists. However, a recovery has been underway since May which, according to figures released at Global Blue’s Luxury Shopping Insights 2026, has nevertheless seen the number of tax-free shoppers in Europe rise by 7 per cent compared with the first half of 2025, whilst spending volumes fell slightly (-2 per cent). Global spending, on the other hand, rose by 5 per cent thanks to the Asia-Pacific markets, where local shopping activity was concentrated.

Autumn – despite all the uncertainties involved, including the protests that are rocking European cities, including Milan, with outbreaks of street violence – could bring further positive developments. In Italia, there is certainly a return of tourists from the Middle East and China: “In September and October, visitor numbers from the Gulf returned to positive territory and China’s Golden Week went very well,” explains Stefano Rizzi, managing director for Italy at Global Blue, “with a 43 per cent increase in shoppers and a 40 per cent rise in spending compared with the same period in 2025.”

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Americans top the spending charts and are growing fastest in Italia

At European level, Americans lead the way in terms of spending, currently accounting for around a quarter (24 per cent) of the total, and during the period analysed by Global Blue, their spending rose by 11 per cent. In Italia, this nationality performed even better: the proportion of shoppers holding a blue passport stands at 28 per cent, and in the first half of the year, Americans recorded a 21 per cent increase in spending.

This is down to travel (and spending) in destinations such as Taormina (+56 per cent), Capri (+24 per cent) and the boost provided by the Milan-Cortina Olympics (+114 per cent). The real boost to spending, however, comes from the top of the pyramid: in Europe as a whole, 50 per cent of tax-free spending is accounted for by 7 per cent of shoppers, comprising the ultra-wealthy (1 per cent, spending over 70,000 euros a year), who account for 27 per cent of spending, and the super-wealthy (6 per cent, spending between 20,000 and 70,000 euros).

Italia alone attracts 37 per cent of the ultra-wealthy arriving in Europe, but does not ‘capitalise’ on this as much as other countries: over the six-month period, their purchases rose by 2 per cent, compared with 5 per cent across the EU.

Latin America and Gen Z lead the way in shopper growth

Among the most promising nationalities are those from Latin America: in the first half of 2026, they accounted for an 8 per cent market share and recorded a 22 per cent increase in spending – the highest growth recorded by any single nationality. In Italia, just as in the case of US nationals, the increase in spending by Latin Americans was 25 per cent, which was higher than the European average. And that’s not all: in the first six months, a quarter of spending by Latin American nationals was concentrated in Italia.

Turning to age groups, Gen Z is the only one to have seen an increase (+8 per cent) in the number of shoppers between January and June 2026. Their spending, however, remains the lowest (€2,650) and has the lowest growth rate (+2%) compared with other age groups. The 45–60 age group spent the most during the reference period, averaging €4,350 – an increase of 6 per cent – whilst the over-65s spent €4,200, up 9 per cent.

“Understanding who walks into a boutique today, recognising their needs and expectations, and offering a truly personalised experience is the main challenge facing the luxury retail sector. The ability to build an effective relationship with the customer, both inside and outside the shop, is becoming crucial,” comments Rizzi. “This is why it is essential to continue investing both in staff training and in tools that enable us to identify high-potential customers promptly, building long-term relationships capable of increasing conversion rates, customer loyalty and the value of purchases over time,”

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