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The Western entrepreneur who had never set foot in a factory and ended up on Wall Street

Luca Ferrari  Imagoeconomica

7' min read

Translated by AI
Versione italiana

7' min read

Translated by AI
Versione italiana

‘We lived in Settimo, a hamlet of Pescantina. It had a population of 900 and was situated near Valpolicella, in the province of Verona, not far from the Amarone region. Two of the most common occupations in Pescantina were farming and lorry driving. My mum, Cinzia, and my dad, Roberto, ran a ladies’ hairdressing salon. She was the only one in the family to have a school-leaving certificate. I don’t think anyone in the family had ever gone beyond Year 5 or Year 9 before. She loved maths. When I was six, on holiday on the beach at Bibione, she taught me how to solve equations.”

Luca Ferrari is the founder of Bending Spoons, the software, platform, app and digital services company that was listed on the Nasdaq on 1 July, with a market capitalisation that reached 25 billion dollars. Three days ago, Warren Buffett’s Berkshire Hathaway fund bought further shares, increasing its stake to 4 per cent of the share capital. Bending Spoons is a huge magnet: ‘In 2025, we received 800,000 applications. We selected 300 people. Today, our core team consists of 3,000 specialists, mainly based in Italia, the United Kingdom and the United States,” says Ferrari.

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It’s lunchtime. We’re in a meeting room where the table is laden with sandwiches and salads, mineral water and fruit juices, fruit and cakes. We’re in Milan, between Corso Como and Porta Garibaldi railway station. Luca, aged 41, is married to Cristina, a chemist who now works in the perfumes and cosmetics division at Dolce & Gabbana. Celeste joined their family a year ago. ‘Look how lovely she is,’ he says, showing me a photo on his mobile, his eyes brimming with the boundless tenderness of any father overwhelmed by the birth of a daughter.

Luca Ferrari’s story is remarkable for two reasons. The first is the relationship between reality and representation. The second concerns the enigma of the entrepreneur. *Bending Spoons* shatters the sick and artificial spell cast by a portrayal of Italian high-tech that is at odds with reality. In Italia, the latest generation of high-tech generates industrial quantities of hot air at conferences and appearances by unlikely start-up founders (often going through andropause) in newspapers, on TV and on social media. The reality, however, consists of meagre balance sheets, real money that has never been earned, and underlying techno-industrial structures that are inversely proportional to media and advertising budgets. The reality and the image of Bending Spoons, however, are one and the same. The second reason concerns the issue of the entrepreneur. In an Italia characterised by the transformation of the children and grandchildren of industrialists into managers (at best) of money made by others (grandparents, fathers, uncles), Ferrari built a complex company from scratch, positioned at the cutting edge of technology and operating on a substantial financial scale: something which, in this context, is lacking in Italia and is not even common in Europe.

Luca starts eating his salmon and vegetables. I, on the other hand, tuck into my cheeseburger, which is still warm. Ferrari appears out of nowhere and recounts it with the composure of someone with a hyper-scientific background and the serenity of someone who, as is often the case in the hard-working and pragmatic North-East, embraces culture without any trace of narcissism. He reads a great deal (‘about fifty books a year’), but he does not flaunt either his technical and quantitative background or his reading of non-fiction and literature. He does not impose his working-class origins on others. He is devoid of the mellifluous arrogance of those who, as a prerequisite for their ability to create jobs and accumulate wealth, feel the need to construct a gallery of supposed ancestors within Italian humanistic civilisation and of great masters of philosophical thought. Ferrari is a straightforward and uncomplicated exponent of Italian and European technical and scientific culture: he holds a three-year degree in information engineering from Padua, followed by a specialisation in electronic engineering, first at Padua and then at the Technical University of Denmark.

His story, before *Bending Spoons* and Warren Buffett, is set in provincial Italia. Ferrari recounts: ‘I attended the Primo Levi Science High School in San Pietro in Cairano, just a few kilometres from home. I was able to study maths and physics, history and philosophy with teachers who gave a great deal and expected just as much in return. Every Christmas I receive a card from Giuseppe Degani, my Latin and Italian teacher. He writes to me and to his other pupils. I ring him to say hello and thank him. I’m very grateful for this. The Italian secondary school system lifts up the poorest pupils, provided they are deserving. That doesn’t happen everywhere. Perhaps, elsewhere, educational standards are higher. But what the Italian school system can do for those who don’t come from wealthy families, yet possess talent and dedication, remains rare.”

The vegetable dish is delicious. As is the feta with the Greek salad. As for drinks, as well as soft drinks and fruit juices, there are three different types of mineral water. Everything is neatly arranged. The conversation flows quickly and smoothly. The North-East is a blend of rural communities and grassroots industrialisation, fostered in 1957 by the urbanisation measures known as ‘a bell tower, a factory’ which, in a rather brutal manner, enabled this part of the country to emerge from poverty during the economic boom and achieve prosperity in the 1980s, when Luca was born. ‘I,’ Ferrari points out, ‘have never set foot in a factory. My Veneto was primarily agricultural.’ Although, in reality, Bending Spoons’ combinatorial model – in the construction of products and the integration between the parent company and acquired firms – resembles a factory structure, every piece in its place, a frantic search for balance, a sort of application of the ancient code of twentieth-century manufacturing to new technologies, new consumption patterns and new markets: ‘You think so? Do you think all this can be translated into our intangible world? But you know, I’d never actually thought about it before,” says Luca.

The roast potatoes served with the main course aren’t half bad either. Today’s Bending Spoons has its roots in the failure of the first company fifteen years ago: ‘In 2010 in Copenhagen, Francesco, Matteo and I – my fellow students and still my partners at Bending Spoons – wanted to set up a business. We made a pact. Whichever of the three found a well-paid job first would support the others whilst we were setting up the start-up. I went for an interview at McKinsey. A few years earlier, I’d cheated on my girlfriend. I’d been so ashamed that I’d vowed never to tell another lie: lying and keeping secrets made me feel too awful. The partner at McKinsey was called Klemens. I was sure that Klemens, on hearing that I would only be staying for a limited time because I then wanted to devote myself to my own company, would turn me down for the job. Instead, he reacted enthusiastically to my honesty and to the idea that my friends and I wanted to set up our own business. The job was mine. And, for fifteen months, I worked harder than I ever have since. Until late in the evening for McKinsey. At night and at weekends for the start-up, which used the rudimentary artificial intelligence of the time to write a sort of user diary. We raised one million euros, which we used to build the prototype, but we were unable to scale it commercially. Once the money ran out, our investor at the time transferred his shares to us free of charge. With 40,000 euros left over from the old company, we founded Bending Spoons in Copenhagen in 2013. In that first company, which went wrong, we were certain we knew what people needed and what they would pay for. That’s the intellectual arrogance of many new entrepreneurs. Since then, I’ve developed my own analytical method: I try tirelessly to prove myself wrong. I subject my ideas to such rigorous scrutiny that, if they ultimately withstand my own assault, it means these ideas can stand on their own two feet.”

At the end of lunch, dessert is served. The slices are small, but there are three types of cake: chocolate, apple and cream. Plus, of course, an espresso. Luca is a member of the Rhine Group, that peculiar hybrid halfway between a cultural think tank and a political vehicle for the former central banker and former Prime Minister Mario Draghi: ‘The geopolitical dimension is growing. And this is something I grapple with every day. For NVIDIA and Anthropic, it’s a hundred times more so than for Bending Spoons. But, even for us, it’s a potentially existential issue. In the United States, we’ve acquired America Online, with its database of 30 million American citizens’ email addresses and the symbolic value of the brand. Our relations with CFIUS – the Committee on Foreign Investment in the United States, which is responsible for mitigating risks to national security – are very good. But if we’d bought a hot-dog chain in Chicago, CFIUS wouldn’t have given us a second thought. Next year we will probably open branches in New York and Atlanta. Ours is a Western business. And this is also true of our strategic approach. “If you want to scale up through acquisitions today, you have to choose between the United States and China. And we have chosen the United States,” says Luca Ferrari with calm conviction. He is the son of two owners of a ladies’ hairdressing salon, an engineer of the new world and, in that new world, a Western entrepreneur.

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