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Time management in the digital age: how social influences the perception of importance

The impact of social media on the perception of importance and time management in the digital age

by Massimo Calì*.

(Adobe Stock)

4' min read

4' min read

In my last article on the subject of time and attention management, I mentioned the forms of 'distraction' that have always existed. And which are not necessarily a bad thing, if they allow us to mind-wander. However, these are times when social is much more present, accessible and thus pervasive in our lives. I leave aside the myriad aspects for which the debate is urgent and present, to focus on the issues of time and attention management.

I underline two of them: the first is the quantity and speed of externals and news, or supposedly so. If the algorithms select for us, without us being able to notice, then there is a theme of exposure: the more often we see and hear something, the more likely it is for our brain that it is important (or even true). It has to do with habituation, and it is the mechanism whereby even an ugly car or a bad song, by dint of seeing and hearing it, will not come to please us but will still seem more acceptable to us.

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Add to this the fact that neuroscience has recently made us discover that the much customary concepts of urgency and importance, with which the subject of prioritisation has often been approached since the days of the Eisenhower's matrix, also risk being overlapped by our brain: as the deadline approaches, and thus as the urgency increases, the pressure our brain perceives is also transferred to the concept of importance, i.e. the impact on our goals (which, however, does not always coincide with urgency, precisely).

The underlying mechanism is not necessarily the same, i.e. greater exposure/frequency equals greater urgency and thus greater importance. The fact is that the additional variable to consider now seems to be, in terms of time management and attention, that not only do digital devices and social media distract us from what is most important, but that they change the very definition of 'important'.

Making the question of how to 'decide', which was the question I left open in my last article on the subject, even more significant.

As for me, I have unsubscribed from about thirty newsletters in the last few weeks (there are too many left, but I will think about it). And do you know how I chose them? Simple, I eliminated the ones I had never opened even once, which only generated me unconscious anxiety, the famous FOMO (fear of missing out, who knows what I'm missing in these e-mails I never open).

There are other criteria from which we can draw, if not rules, at least inspiration. I still quote Hari and his The Stolen Attention, where he identifies with the metaphor of light the different levels of attention and concentration to be able to keep alert. The first level is the spotlight, the circumscribed light we put on to make ourselves a coffee or find our glasses. The second level is starlight, the one we devote to long-term goals: when you feel lost, look up at the stars to remember the direction in which you are travelling. The third level is daylight: if everything is not brightly lit, how can you see your surroundings well and focus on the direction that you have only glimpsed with starlight? Finally, stadium light: 'our ability to see each other and work together to formulate common goals and strive to achieve them'.

In micro terms, if the concept of what is important is changing and we are increasingly struggling upstream to decide what is and what is not (and if we struggle for ourselves, who knows how we do for our interlocutors, be they colleagues, customers, collaborators), there is perhaps a counter-intuitive opportunity: instead of investing more time in figuring out what is most important, so as to direct the highest quality there, try not to go crazy, and prefer a (slightly) lower quality, which can be applied to more things. Let me explain myself with an example borrowed from social media: many content creators have realised that it makes more sense to publish short content frequently, worrying to a certain extent about whether it is good material or not, and then letting followers decide whether it is more or less successful. So why not think about something similar, at least on the many routine activities that each of us does? Certainly not all activities and not all professions lend themselves to it: if I am a traffic policeman, a surgeon or an aeroplane pilot, it is not like I can throw it on quantity, and if they do not all work, so be it. At the same time, sticking to the routine, and especially for those who tend towards perfectionism, understood as a deleterious obsession with quality, it might be interesting to reduce control and accept a level that is not optimal; counting on the fact that if nothing is eternal, perhaps even good can go. So as to be able to do more good things, at the same time as doing less good things.

It may not be enough, in a world where any artificial intelligence produces a result that is perhaps only decent, but in a few hundredths of a second. At the same time, until we can fully delegate the most time-consuming routines, why not try?

*Partner of Newton Spa

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