Social media

Twitter turns 25: the platform that changed journalism and then reinvented itself

From Jack Dorsey’s first tweet to the platform’s transition to X under Elon Musk. Over a quarter of a century, the platform has invented a new language, chronicled revolutions, transformed politics and sparked debate on the power of algorithms and artificial intelligence.

5' min read

Translated by AI
Versione italiana

5' min read

Translated by AI
Versione italiana

That first tweet was never meant to go down in history. On 21 March 2006, Jack Dorsey wrote: ‘Just setting up my twttr’. A routine message, almost a technical check. And yet, from those four words, one of the most influential experiments in the history of the Internet was born.
On 15 July 2026, twenty-five years after the launch of the project that would later become Twitter – and is now known as X – it is worth asking not only how the platform has changed, but how it has changed us.

Twitter was probably the most important social network relative to its size. It never had the user numbers of Facebook, Instagram or TikTok, but it had something the others had been chasing for years: the ability to become the place where news took shape in real time. It was the social media platform of choice for journalists, politicians, scientists, businesses, emergencies and revolutions. A gigantic seismograph capable of recording events across the globe almost the moment they happened.

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Its origins tell a story typical of Silicon Valley. Twitter rose from the ashes of Odeo, a start-up that had bet on podcasts at the wrong time. When Apple integrated podcasts into iTunes, the project seemed doomed to disappear. But in the tech world, the best ideas often spring from failure. Noah Glass recognised the potential of a short-message system, Jack Dorsey envisaged how it would work, and Biz Stone and Evan Williams helped turn it into a product. The idea was simple: to post status updates in 140 characters, the limit imposed by text messages. What seemed like a technical constraint instead became a language in its own right.

The real innovation, however, came from the users

The hashtag was not invented by Twitter but by Chris Messina in 2007. That simple hash symbol transformed millions of scattered messages into organised conversations. Shortly afterwards came the retweet, mentions with the @ symbol and threads. None of these features were part of the original plan. It was the users who taught the platform how to work. Twitter did something that seems almost impossible today: it let its users define their own language.

Within a few years, it had become a global information infrastructure. It covered the San Francisco earthquake, the 2009 protests in Iran, the Arab Spring, Occupy Wall Street, the Black Lives Matter movement and the #MeToo movement. During health crises, wars and natural disasters, it was often the first place where images, eyewitness accounts and data emerged. Journalism learnt to coexist with a source that produced news in real time but required constant verification. Speed became both an advantage and, at the same time, a problem.

Twitter also changed the way politics communicates

Barack Obama quickly recognised the value of the platform. Donald Trump turned it into his main megaphone, often governing by tweet. The financial markets learnt to react to messages of just a few lines. Diplomacy moved onto social media. Even central banks and space agencies began communicating directly with millions of people without going through the traditional media.

Yet its cultural success never matched its economic success. Twitter influenced public debate but failed to translate that influence into revenue. In 2013, the company went public, but its advertising model never matched Meta’s effectiveness. The platform attracted conversations, not necessarily consumers. It was an ideal place to discuss politics, the economy and current affairs, but far less so for building an efficient advertising ecosystem.

Short-form video and streaming

Meanwhile, new ideas began to emerge. Vine pioneered the short-form video format that TikTok would later make famous. Periscope brought live streaming to smartphones at a time when it seemed like science fiction. Moments, Fleets and other features tried to keep up with the competition without ever finding a true identity. Even the move from 140 to 280 characters in 2017 represented an inevitable yet symbolic change: the limit that had defined the platform’s personality was beginning to fade.

The second major chapter begins on 27 October 2022

Elon Musk bought Twitter for $44 billion, walking into the headquarters with a sink in his hands and quipping, “Let that sink in.” From that moment on, events accelerated. Thousands of employees were made redundant, the content moderation team was drastically downsized, advertisers began to pull out, and Twitter changed its name to simply X.

The stated aim is to build an ‘everything app’ – a universal application modelled on WeChat that can integrate social networks, payments, video, e-commerce and digital services. So far, the project remains incomplete, but it has profoundly altered the platform’s identity. X no longer wants to be merely a place for conversation: it aims to become a digital infrastructure.

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With Musk, the relationship between the platform and power is also changing

Donald Trump’s reinstatement marks a symbolic turning point in moderation policies. Debate is growing over the role of algorithms in content distribution, and numerous studies are beginning to assess how automated recommendations might influence the polarisation of public debate. The issue is no longer merely one of freedom of expression, but concerns the very functioning of digital democracies.

In recent years, a new player has entered the platform’s history: artificial intelligence. Musk has integrated Grok, the chatbot developed by his company xAI, transforming X into one of the first major social networks where human conversation and AI-generated content coexist in the same feed. The aim is to make AI an integral part of everyday life. However, as has been the case with all major innovations on the platform, this decision has also raised questions about disinformation, deepfakes, algorithmic transparency and editorial responsibility.

Twenty-five years on, Twitter – or X – remains a fascinating contradiction. It pioneered the language of real-time information, yet has never found a stable business model. It has given a voice to millions of people, but has also amplified hate and disinformation. It has made the world more connected and, at the same time, more polarised. It has created tools – hashtags, retweets, threads, trending topics – which are now ubiquitous, often with greater commercial success.

Perhaps its most important legacy is not a technical feature, but an idea: that the Internet could become a global, ongoing, public and instant conversation. Twenty-five years on, that vision imagined by Jack Dorsey is still alive and well. Except that today it no longer comes solely from a smartphone. It comes from the algorithms that decide what we see, from the artificial intelligence systems that take part in the conversation, and from a platform which, in its attempt to reinvent itself, continues to challenge the way we stay informed.

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  • Luca Tremolada

    Luca TremoladaGiornalista

    Luogo: Milano via Monte Rosa 91

    Lingue parlate: Inglese, Francese

    Argomenti: Tecnologia, scienza, finanza, startup, dati

    Premi: Premio Gabriele Lanfredini sull’informazione; Premio giornalistico State Street, categoria "Innovation"; DStars 2019, categoria journalism

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