The interview

Uber: 'With a more open market 220,000 jobs in Europe'

Anabel Diaz. The on-demand mobility manager of the US multinational speaks: 'Still too many constraints on licences in Italy and the EU'. And after the Consulta on Ncc he hopes for "more authorisations"

by Flavia Landolfi and Vittorio Nuti

Anabel Diaz

3' min read

Translated by AI
Versione italiana

3' min read

Translated by AI
Versione italiana

A still closed market, which is struggling to open up to competition. So much so that even innovative mobility projects are struggling to get off the ground, due to 'backward regulations'. For Anabel Diaz, vice-president and head of Uber mobility in Europe, the Middle East and Africa, who will be in Bologna next week at the Anci assembly, this is the challenge of the coming months. Starting from Italy, where the American company counts, in 2024, over 12 thousand active taxi and Ncc drivers on the platform and 47 million users who have used the app at least once.

Vice-President, let's start here, with the competition stakes. How do you assess the recent ruling of our Constitutional Court on Ncc?

Loading...

Very positively, but speaking frankly, not only for Uber but also for Italy itself. It is a sign that the removal of these rules and constraints has begun. But Italy is not the only country where we are facing a similar kind of restrictions imposed by law, which continue to fuel inefficiencies. These rules belong to a time when technology was not available and society's needs were very different. Today, the demand for transport is growing very fast everywhere, stimulating our ability to offer a good service.

A decision that opens up new scenarios then?

Yes. We applaud the decision, the progress and the opportunity that has opened up for us to be able to build and develop a more significant business in Italy.

Justice in Italy is opening up to deregulation, but Uber is still required to use professional drivers with a taxi or Ncc licence. Are these sufficient in Italy?

We are absolutely delighted that Italian regulations require the use of the platform by licensed drivers, whether Ncc or taxi. We work with both categories of drivers. If you ask me if they are enough, no, they are not enough. We monitor the performance of the platform in different countries, and in Italy, on average, about 40 per cent of car requests remain unfulfilled. And 80 per cent of the requests, which double from year to year, come from Italians. That is why we are talking to regions and municipalities to issue more licences and faster procedures to become professional drivers.

So, what do you expect now?

We hope that the procedures for obtaining authorisations from municipalities and regions will be reviewed and that the government and parliament will work towards a general revision of the sector's regulations.

How many jobs could an opening of the market develop in Europe?

In all the countries where we operate, Uber's economic impact reached 24 billion last year and created more than 1 million revenue opportunities, mainly for drivers and couriers working with the platform. We also came up with some estimates: our service served more than 48 million citizens. In fact, another very recent study in Europe found that more modern and more open mobility regulations could create at least 220,000 new jobs in Europe, not to mention the potential reduction of CO2 emissions, which could be at least 30%.

In Italy, you will work on the Winter Olympics. Do you have any other projects in the pipeline?

One of the big areas that is very important to us, which is developing and where we want to continue to improve, is tourism, for example by developing services at airports. Recent examples, our Uber Yacht we have developed in Ibiza, where we are working with local fleet partners to provide a ride for a few hours to the beaches in the area. Another example of specific products we have developed is in Nairobi, Kenya with Uber Safari.

What are the technological frontiers you are experimenting with?

As far as autonomous vehicles are concerned, we are already using them in several cities in the US: there, consumers can book an Uber and get an autonomous car and travel to different cities. We are also already developing these solutions in the Middle East, where we have a smaller-scale business.

And, in Europe, what are the most interesting projects?

We have already announced that we will start pilot projects in the UK and Germany. But Europe still has to wake up, regulations are backward and with them our ability to develop prototypes. But I am very confident, I know that the EU is working on this issue and I hope for an acceleration soon.

Copyright reserved ©
Loading...

Brand connect

Loading...

Newsletter

Notizie e approfondimenti sugli avvenimenti politici, economici e finanziari.

Iscriviti