Interview. Catherine Spindler, President of Sephora Europe & the Middle East

‘We’re expanding with new shops and exclusive partnerships’

3' min read

Translated by AI
Versione italiana

3' min read

Translated by AI
Versione italiana

Becoming an incubator for European beauty brands is just the latest in a series of initiatives by Sephora, the LVMH Group’s chain of beauty stores with over 3,400 outlets and flagship stores worldwide and more than 130 in Italia, as Catherine Spindler, President of Sephora Europe & Middle East, explains: ‘Sephora has always been dedicated to discovering and promoting the brands set to shape the future of beauty. Europe is an extremely rich, creative and demanding market, brimming with talent and promising emerging brands that sometimes face difficulties as they grow. With the Sephora Prize, we aim to further strengthen our commitment by investing in the European beauty ecosystem, which is unique in its diversity and innovation.”

How does Sephora go about scouting for brands?

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We don’t just follow trends. When we evaluate new brands, we look first and foremost to see whether they bring something genuinely new to the market: a unique product offering, a significant innovation, a compelling founder’s story or a distinctive perspective. Product quality, credibility and long-term growth potential are essential criteria. Our ambition is to identify brands at an early stage and help them grow through a genuine partnership approach. The brand founders are just as important: we look for people with a strong vision and a story that resonates with our community. We are a growth platform rather than simply a retailer, and we support brands from their initial momentum right through to international expansion.

Europe and the Middle East are his areas of expertise: how did these two markets perform in 2025?

2025 was another strong year in both regions: we continued to gain market share by expanding and investing in our network of shops. Europe remains a highly mature luxury beauty market, but continues to offer exciting opportunities driven by innovation, exclusive brands and omnichannel experiences. The Middle East has also continued to show strong momentum, supported by one of the world’s most active and engaged beauty communities.

What are your expectations for 2026?

Our ambition is not simply to grow, but to continue strengthening our leadership by investing in new shops, omnichannel capabilities, exclusive partnerships with brands, and differentiated customer experiences. For example, we have just entered two new markets in Europe – Belgium and Croatia – where we have been incredibly well received. In most regions, we continue to grow faster than the market and maintain our market share.

To what extent do geopolitical tensions affect your business, and how are you responding? 

Uncertainty is affecting consumer confidence differently from one market to another, but beauty has historically proved to be a resilient category. In Europe, consumers are becoming more selective; in the Middle East, despite the complex environment, interest in luxury beauty remains very strong, with customers seeking innovation and premium experiences. One of Sephora’s strengths is our presence in diverse markets, with the ability to adapt locally whilst maintaining a long-term perspective thanks to our global model. We remain focused on the pillars that have consistently set Sephora apart: carefully selected brands, inspiring experiences, strong communities and highly qualified beauty advisers.

And what about Italia?

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We have a major strategy for development and comprehensive coverage of the Italian market through the opening of stores in high-traffic, commercially significant locations, as demonstrated by the recent openings in Lazio, at the Da Vinci Retail Park in Fiumicino, and in Abruzzo, at the Megalò shopping centre in Chieti. Furthermore, following the opening in Forte dei Marmi, this year we have brought the Sephora Playa format to Taormina, in Sicily – a concept already present in some of Europe’s most exclusive destinations, such as Ibiza and Mykonos. This format was created with the aim of reinterpreting the Sephora experience for the summer, adapting it to the pace, needs and lifestyle of seaside resorts.

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