Payments

With the BuyNowPayLater those with less repayment capacity take on more debt

This is the conclusion of Banca D'Italia, according to which in the last three years the proportion of households resorting to it has risen from 4 to almost 30 per cent

by Lucilla Incorvati

 Adobe Stock

4' min read

Translated by AI
Versione italiana

4' min read

Translated by AI
Versione italiana

You buy and pay a little at a time without the burden of interest, spending less when buying with an instalment credit card. This is also the starting point for the success in Italia of the BuyNowPayLater (Bnpl), which by the end of 2020 had reached a size of almost EUR 10 billion (Milan Polytechnic's Innovative Payments Observatory), compared to EUR 1 billion at the end of 2021, mainly involving online purchases (more than three quarters of the total number of transactions). But Bnpl transactions in shops are also growing, with an average deferred amount of just over EUR 200.

Worldwide, the Global Payment Report (2025) estimates Bnpl to be USD 342 billion in 2024 (USD 285 billion in 2022), 5% of total e-commerce transactions. In the US the weight of Bnpl on e-commerce transactions is 6%, while in Europe it averages 9% with peaks in Germany and Sweden of 20 and 23% of e-commerce transactions), in the UK it is 7% and in Italia and France it is 5%.

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Everything OK then? Not quite. "Alongside the advantages of this product, there are elements of vulnerability that are not easy to assess since there are no detailed reports from intermediaries on the volumes and the riskiness of this form of financing," warns Banca D'Italia, which emphasises how some surveys on the United States and European countries have highlighted the financial fragility of Bnpl users. This fragility can also be found in Italia where the new directive on consumer credit (EU directive 2023/2225 - so-called CCD2) is about to arrive, which will include it in its regulatory perimeter, changing some significant elements.

TRANSAZIONI REGOLATE TRAMITE L’USO DI BNPL IN ITALIA

Miliardi di euro

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 Who in Italy uses Bnpl

According to Banca D'Italia household surveys, from 2022 to early 2025 the share of households having used Bnpl at least sometimes has risen from 4 to almost 30 per cent, although about two-thirds use it only occasionally. Payment deferrals are most frequently used by households with a young (up to 44 years) head of household with a fair level of education (high school), resident in the centre-south or self-employed. But with reference to the income and wealth of the users, the analyses show that from 2022 the audience has widened to include less affluent households.

While at the end of 2022, in line with the findings of the Politecnico di Milano and Crif, Bnpl was used more frequently by households that do not have difficulty reaching the end of the month with their perceived salary, on the other hand, the survey conducted in 2025 shows widespread use among households with limited income, who have difficulty reaching the end of the month with their perceived income or who have few assets. Bnpl use is more frequent among households that have debt for consumption purposes, in particular by households that use credit cards with instalment repayment and/or among households that have several debts, in particular loans to obtain liquidity or to consolidate other debts, and among those who are behind in repaying instalments.

In short, incompared to the free service for the consumer (no interest and/or costs, with the exception of penalties for late repayments) and the rapidity of the procedure thanks to a simplified assessment of creditworthiness, however, the Bnpl may prove risky for those who resort to it as it may increase their level of indebtedness.

QUOTA DI BNPL SULLE TRANSAZIONI ECOMMERCE

Valori percentuali

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Who benefits and how

In a Bnpl transaction there are three parties: the supplier of goods or service provider ('seller'), the consumer and the financial intermediary. The latter may grant deferred payment to the consumer; alternatively, deferred payment is granted directly by the seller, who then assigns the credit to the financial intermediary. The seller pays a commission to the intermediary, who assumes the credit risk; in return, he may obtain an increase in turnover either through an increase in average expenditure or through a broadening of the customer base.

According to Banca d'Italia, the commissions paid by sellers in the Emea area (Europe, Middle East and Africa) are just under 3%, definitely higher than those on credit cards (less than 0.5%); in the United States, commissions are close to 5% compared to just over 2% of transactions settled with credit cards. According to a survey conducted by the Bank of Italy among some Bnpl operators, the level of commissions varies between 1 and 7% of the amount financed.

The intermediary between the seller and the consumer derives its remuneration by immediately crediting the merchant with the full deferred amount net of a fee, which is used to cover the assumption of the credit risk associated with the deferment, the collection of monthly payments, and the recovery of sums due for non-payment or late payment. In addition, the establishment of a commercial relationship with a network of sellers offers the third party the opportunity to further develop its business, for example by cross-selling other products.

The risks

Bankitalia, which identifies at least four of them: 1) the consumer, much less constrained by liquidity constraints, is often not even aware of contracting a debt, can accumulate a large number of payment extensions that are then difficult to repay, thus leading to an increase in indebtedness and delays in repayment, even of other loans contracted.

2) This product may present risks related to the lack of transparency of the contractual conditions, in particular with regard to penalties for non-repayment of credit, and the non-systematic reporting to credit information companies (Sic) widens the information asymmetries for financial intermediaries about the real debt load of the potential customer to whom they offer other forms of credit.

3) The simplified creditworthiness assessment means that those granting the deferment may not have an exact picture of the debtor's creditworthiness, ending up providing a loan to a person unable to meet his financial commitments.

4) Increase in Bnpl's share of impaired loans (NPLs).

What changes with the new directive

With the transposition of the new Consumer Credit Directive, the Bnpl rules are changing. Most transactions will be included in the new Consumer Credit Directive (CCD2) with some positive effects for users, including compliance with stricter transparency rules on pre-contractual and contractual information, a more accurate creditworthiness assessment procedure by those granting the deferment, and safeguards that should reduce the risk of over-indebtedness and the onset of repayment difficulties.

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