The report

Bills, 75% of Italians pay on time (except Generation Z)

It is the lack of financial education at school that is weighing on them, and helping them is AI

2' min read

Translated by AI
Versione italiana

2' min read

Translated by AI
Versione italiana

Knowing how to count in one's pocket is not for everyone. Which is why the European consumer payment report 2025 by Intrum, a company specialising in credit management, took a snapshot of the phenomenon.

Among the new features, this year's survey introduces the Money management index, an index analysing behaviour that promotes financial stability.

Loading...

While more than half of Italians handle their money sparingly, it is the younger generation that does not know how to manage income and expenditure. The fault lies in not having studied finance education at school, and this is precisely one of the goals Intrum Italy would like to achieve.

"The data from the latest ECPR tell us of a country that is regaining confidence, but which remains exposed to even minor shocks," says Enrico Risso, CEO. "Many Italians show great responsibility in managing essential expenses, but vulnerability remains high, especially among the young and those without adequate educational tools

Focus on numbers

The score assigned to Italia is 81.9, in line with the European average, but far from the most robust countries, thus confirming a rather fragile economic balance. The Covid pandemic and the conflict in Ukraine are just some of those factors that have taken their toll on Italians' pockets. But there is still hope, as the document shows a country trying to roll up its sleeves.

64% of Italians set aside savings each month in case of an emergency, but 66% are worried about major purchases, the second highest figure in Europe behind Portugal and ahead of Greece.

75% of consumers say they pay all their bills on time, which is slightly lower than the European average. Of concern is Generation Z, whose percentage drops to 55% compared to the so-called Boomers. The difficulties they are experiencing, moreover, are anything but occasional.

The Generation Z who can't do maths

They are young adults at risk with a 46% frailty rate and the reason goes back to school choices. Yet 21% of Italians believe they received a good financial education at school, compared to 31% of Norwegians, who were first in line.

A lost match against financial challenges Lower incomes, late and discontinuous entry into the labour market, higher cost of living and lower ability to save are just some of the causes of Gen-Z fragility.

Social media is also to blame, as 71% of respondents let themselves be hypnotised by the economic well-being shown online, and 26% also claim that this competition has had a negative impact on their psychological well-being. The figure rises to 47% in Generation Z and they point the finger at influencers.

Loading...

And it is artificial intelligence that comes to their rescue to learn more about finance.

Artificial Intelligence as pocket accountant

Although many are still novices, only 11% say they use artificial intelligence to manage their money.

The percentages change across generations: only 13% of Boomers and 23% of Gen Z have experienced AI-based applications in the financial sphere, while among Millennials the share rises to 74%. A technology perceived less and less as a threat and more as a potential resource.

Copyright reserved ©
Loading...

Brand connect

Loading...

Newsletter

Notizie e approfondimenti sugli avvenimenti politici, economici e finanziari.

Iscriviti