Bills, 75% of Italians pay on time (except Generation Z)
It is the lack of financial education at school that is weighing on them, and helping them is AI
Key points
Knowing how to count in one's pocket is not for everyone. Which is why the European consumer payment report 2025 by Intrum, a company specialising in credit management, took a snapshot of the phenomenon.
Among the new features, this year's survey introduces the Money management index, an index analysing behaviour that promotes financial stability.
While more than half of Italians handle their money sparingly, it is the younger generation that does not know how to manage income and expenditure. The fault lies in not having studied finance education at school, and this is precisely one of the goals Intrum Italy would like to achieve.
"The data from the latest ECPR tell us of a country that is regaining confidence, but which remains exposed to even minor shocks," says Enrico Risso, CEO. "Many Italians show great responsibility in managing essential expenses, but vulnerability remains high, especially among the young and those without adequate educational tools
Focus on numbers
The score assigned to Italia is 81.9, in line with the European average, but far from the most robust countries, thus confirming a rather fragile economic balance. The Covid pandemic and the conflict in Ukraine are just some of those factors that have taken their toll on Italians' pockets. But there is still hope, as the document shows a country trying to roll up its sleeves.

