Ddl Pmi, final approval by the Senate: there is a crackdown on fake online reviews
Satisfaction from the Ministers of Enterprise and Tourism, Adolfo Urso and Daniela Santanchè
Key points
Fashion, handicrafts and the hotel industry. These are the three sectors mainly addressed by the Small and Medium Enterprises Bill, which was definitively approved in the Senate and thus became law.
Urso: "Result expected for ten years"
"A result that has been awaited for well over ten years, which today finally becomes reality,' commented Industry Minister Adolfo Urso. 'We are implementing Article 18 of Law 180 of 2011, concretely strengthening support for micro, small and medium-sized enterprises and craftsmanship, the heart of our Made in Italy, with measures for growth, innovation and credit. It is an organic intervention that puts SMEs back at the centre and strengthens their competitiveness and growth.
Craft reform after 40 years
The first point delegates the government to rationalise, reorganise and update the law on handicrafts. The reference legislation for the sector dates back to 1985. Pending the delegation, however, a regulation is approved that strengthens protections, also increasing penalties, for cases of improper use of the reference to craftsmanship in advertising. The aim of the measure is to eliminate the abuses of those who improperly promote and market products by referring to craftsmanship when they are not enrolled in the specific register and do not directly manufacture the products placed on sale.
The rules for online reviews
Then there is the discipline concerning the fight against false reviews. Only those issued no later than thirty days from the date of use of the product or use of the service by a person who has actually and personally used the services or benefits will be lawful; it responds to the type of product used or the characteristics of the facility offering it. It is not the result of the giving or promising of discounts, benefits or other utilities by the provider or his intermediaries. On the other hand, a review is unlawful when it does not come from a natural person who has actually used the product.
Furthermore, the review is presumed to be authentic if accompanied by the appropriate tax documentation. Whereas it is no longer lawful two years after its publication. The legal representative of the reviewed facility can report reviews that do not meet these requirements of lawfulness. The regulatory text prohibits the purchase and sale, for any reason whatsoever, including between entrepreneurs and intermediaries, of online reviews, appreciations or interactions. The Competition and Market Authority, in conjunction with the Ministry of Tourism, among others, adopts special guidelines to guide businesses in adopting suitable measures to ensure compliance with the requirements of lawfulness of online reviews, also by carrying out annual monitoring and reporting to the Chambers. Finally, the Associations representing tourism enterprises may request recognition of the status of trustworthy reviewer.


