Changing work

(Digital) skills for 'rent' with the Talent as a Service method

Global turnover in this sector is expected to exceed USD 1.1 billion by 2032, up from USD 387 million at the end of 2022

4' min read

4' min read

Attracting people, retaining them and enabling them to express their full potential: however you want to describe it, the ability to make the most of the resources at one's disposal is a dowry coveted by any company that has the ambition to constantly renew itself in order to continue to grow and remain competitive. Amidst the uncertainty of the socio-economic scenario and investments that must absolutely be functional to business development, the critical point of the issue is linked (often and willingly) to the model to be followed to achieve the objective of maximising the value of the human capital present in the organisation.

One of these models, which for years has been widespread in the United States (thanks to players such as TopTal, Braintrust or A Team, which have already received hundreds of millions of dollars in funding) and more recently has been progressively adopted in several European countries (in Italy it is still struggling to penetrate due to a certain conservatism in search and selection procedures), refers to the meaning of the acronym TaaS, 'Talent as a Service', i.e. a service that allows talent to be hired 'on demand'. I

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According to the latest 'Market Outlook' drawn up by analysts at Future Market Insight, global turnover in this sector is expected to exceed USD 1.1 billion by 2032, compared to around USD 387 million at the end of 2022, with a compound annual growth rate of just under 12%.

How it works is quickly explained and is reflected for instance in the proposal of the French start-up Malt, one of the main players (as well as a pioneer) of TaaS in the Old Continent: a self-service technology platform, a community populated by thousands of independent digital professionals, and the conditions are in place to bring together supply and demand of skills in a very fast and simplified way, with the promise of generating benefits for all.

For businesses, the advantage declared by those who are riding this model, such as the Italian start-up Cosmico, specialised in the 'bridging' of talents from the digital world (around 16,000 professionals are registered on the platform), is essentially that of being able to have the best professionals available on the market, overcoming the limitations revealed by other ways of searching for qualified figures. Classical recruiting, the company's managers point out, is an always less effective option because it suffers from the costs and bureaucratic-administrative delays (we are talking about weeks or months on the whole) of the exploration process that leads to the candidate's hiring, and the same goes for alternatives such as outsourcing, which focuses on outsourcing specific projects to third parties instead of finding the resources to carry them out and develop them internally.

In this country, the problem of the mismatch between labour demand and supply, especially with regard to new digital professions, is as topical as ever, despite the fact that in the 2018-2022 timeframe, the percentage of companies looking for new staff has practically doubled from 9.3% to 18.9%. The mismatch of professional skills such as programmers, data scientists and data analysts, artificial intelligence and cybersecurity experts could therefore find a valid answer in 'Talent as a Service', precisely because it is a service that connects 'knowledge workers' from all over the world, in presence or remotely, with the companies that need them, activating the selected profiles in less than 24 hours. The real plus of this model, as pointed out recently by Francesco Marino, CEO and co-founder of Cosmico, goes beyond the possibility 'to revolutionise normal recruitment models and processes, becoming a practice that has become highly effective in reducing company expenses and increasing productivity thanks to a faster and more efficient identification of the best candidates. The fusion of intelligent personnel management and next-generation platforms also brings enormous benefits in terms of candidate experience, fostering their professional growth through the possibility of working on several projects for different realities at the same time'.

Summarising the main advantages that the TaaS model brings to the world of work (and HR managers in particular) to solve the thorny problem of the skills gap, Cosmico's experts put the economic factor at the top of the list. 'Hiring' talent, in concrete terms, has decidedly lower costs as it eliminates the need to hire and train resources and the hidden costs of employees (taxation, endowments, salary increases over time, redundancy costs and so on). No less important are the time savings, which frees up financial resources for the company to concentrate on other initiatives, and the possibility of access to the best skills, a process that can be difficult for organisations that would have to identify and attract the best talent on their own. Difficult to quantify, but certainly to be taken into account, is finally the 'risk factor', which is compressed by the fact that it is the 'TaaS' providers who take on the burden of finding and examining candidates, assuming part of the risk associated with hiring them and at the same time reducing the possibility of targeting an unsuitable profile.

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