Games

From dating to friendships: when loneliness dictates the rules of the digital marketplace

Dating apps lose users as demand for social connections explodes. A revolution driven by Gen Z seeking authenticity beyond the love algorithm

by Marco Trabucchi

Adobestock

4' min read

4' min read

Markets often tell better stories than sociology books. The decline of dating apps is one of them. Match Group, the giant owner of Tinder and other piataforms, saw its shares plummet by 68 per cent in 2023, recording a 3 per cent drop in paying users in the third quarter of 2024. Bumble also fared no better: its shares plunged 30% after it revised down its annual growth forecast. Tinder downloads fell by a third compared to 2014, while overall, the main platforms lost over a million users: 594,000 on Tinder, 368,000 on Bumble, 131,000 on Hinge. A Forbes Health survey of 1,000 Americans in 2024 found that more than three-quarters of Gen Z respondents feel exhausted and drained after using dating apps. Simply put, Gen Z has begun to get fed up with digital dating, learning to distrust the love algorithm.

Loneliness that won't swipe away

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Behind the decline of dating apps lies a contemporary paradox: as the world becomes increasingly connected, 21% of American adults feel chronically lonely, with alarming peaks among young people. 28% of 18-24 year olds say they are always or often lonely - four times the rate of those over 65. Globally, 25% of 15-18 year olds and 27% of 19-29 year olds experience significant levels of loneliness.

The Washington Post called it the 'loneliness epidemic' - a silent but pervasive crisis with deep roots in our social fabric. A recent Harvard report reveals that 30 per cent of young adults (aged between 18 and 34) feel lonely every day or several times a week. A phenomenon that goes far beyond the lack of a partner: we are talking about real bonds, about social networks that are missing or broken. According to a European Commission report from 2023, the loneliness pandemic affects around 25 million people in Europe. Most of them are young people between 25 and 30, struggling with big changes: the end of university, entering the world of work, a move to a new city.

Gen Z, raised on bread and notifications, has developed a need that eludes algorithms: authentic connections are not built by a match. As Hinge's 2024 report explains, many young people cite fear of rejection and appearing 'cringe-worthy' among their main concerns. A generation that has learnt to perform their lives on social is now rebelling against the gamification of love.

The friendship algorithm

And this is where the new stars of the digital landscape enter the scene: apps for making friends. This is not just a trend, but a response to a real need, and the market is fragmenting into increasingly specialised niches.

Timeleft, for example, organises evenings for diverse groups in over 250 cities in 55 countries. No swipe, zero pressure: just dinner between strangers, potential future friends. Users fill out a personality test and are matched by affinity, completely eliminating the aesthetic component typical of dating apps.

Similar is the mechanism of Tablo, set up to organise open outings for anyone who wants to participate. A meeting in the dark, but based on shared interests. The app also offers thematic tables - from favourite team to favourite singer - to create fertile ground for spontaneous conversation.

Bumble For Friends adapts Bumble's swipe mechanism to platonic friendships. Created by the same team as the dating app of the same name, it focuses on bringing together people who have specific common interests, such as women who have young children, people who like specific genres of music, and so on. The platform includes Plans, a function for organising group meet-ups or discovering local events.

Also emerging on the international scene are Patook, a 'strictly platonic' friend-making app, and Wink and Yubo, specifically designed for friend-making. Meetup, with over 60 million users and 12 million monthly visits in 179 countries, remains a reference: it connects people through live events, based on shared passions - from technology to fitness, from books to start-ups. Other apps focus on the convivial experience, such as The Breakfast, which organises breakfasts between strangers with potential affinities.

These apps address a primary need that dating apps, focused on finding a partner, have neglected: building a solid social network. Even Bumble has stated that it wants to "rethink the company's vision" by focusing on the BFF product after the collapse of the dating segment. Even the industry giants have realised that the paradigm is changing.

What doesn't add up

The friendship algorithm is far from perfect. This was well described by Allie Volpe in Vox, after testing apps such as Bumble For Friends and Timeleft in an attempt to create new connections. While she found the more relaxed and human group dinner format useful, she also experienced the more sterile side of the platforms: 'You can make dozens of matches, but if they remain idle chatter, real friendship never comes. Conversations get stuck, people disappear, and it often takes an active effort to turn intention into relationship'.

An experience that reveals how even when the goal is not love but friendship, a click is not enough to feel less lonely. A reflection that recalls the words of psychiatrist Eugenio Borgna, in his book Sull'amicizia (On Friendship): 'Friendship has the power to vivify life, it is a source of joy and an opportunity for dialogue'. A reflection that sounds like a warning to a generation that grew up with the promise that every human feeling could be algorithmised.

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