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Dedicated to You' card: the requirements, how to obtain it and how to use it

The distribution of the new EUR 500 'Dedicated to you' card has begun for households with an Isee income of less than EUR 15,000. The card can be used to purchase essential foodstuffs, fuel and local public transport subscriptions. Find out who is entitled to it and how to apply

by Andrea Carli

Al via la distribuzione della nuova carta “Dedicata a te”: ecco quello che c’è da sapere

4' min read

4' min read

Monday 9 September 2024 is the day on which the distribution of the new card "Dedicated to You" starts. There are 1,330,000 households, with an Isee income of less than 15,000 euro, who will be able to collect the card, worth 500 euro, at the Post Office after receiving the communication from their municipality of residence. For card holders, who are also eligible in 2024, the amount will be recharged automatically. Citizens benefiting from other public subsidies for households are excluded from the support.

Inps Clarifications

Meanwhile, with message 2977 of 6 September, the Inps announced that the final lists of beneficiaries of the measure have been made available to municipalities. In the lists, subdivided by municipality, each beneficiary has been matched with the identification number of the card assigned by Poste Italiane. The municipalities, the social security agency further clarifies, 'will notify the beneficiaries, informing them of the allocation of the contribution, as well as, in the presence of new holders, of the procedures for collecting the cards at post offices; if, on the other hand, the beneficiary is also a recipient of the measure in the previous year, the amount due will be credited to the card already allocated previously.

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Each municipality - the document published by the Inps states - 'will proceed, in compliance with current legislation on the protection of personal data, to publish, on its website, the list of card beneficiaries, with reference to its territory, in such a way as to ensure the confidentiality of the data (for example, by using the ISEE protocol number or other equally effective methods identified by the individual municipality), for a period of no less than thirty days and, in any case, until the deadline set by the same Decree to make the first payment, i.e. 16 December 2024'.

The Ten Questions and Answers on Support

Here are ten questions and answers on support. The guidance, in this case, was provided by the Ministry of Agriculture, Food Sovereignty and Forestry.

What are the criteria for establishing the ranking lists of beneficiaries?

The list of selected eligible beneficiaries is ordered according to the following criteria, in descending order of priority: households with no less than three members, of which at least one was born before 31 December 2010, priority is given to households with the lowest Isee indicator; households with no less than three members, of which at least one was born before 31 December 2006, priority is given to households with the lowest Isee indicator; households with no less than three members, priority is given to households with the lowest Isee indicator.

How do you know if you are a recipient of support?

The municipalities notify those concerned of the allocation of the benefit and publish the lists of beneficiaries, with the data partially obscured, on their websites.

Where do you collect your card?

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The card can be picked up at all post offices, not just those in the vicinity, regardless of residence. The list of post offices is available on the Poste Italiane website (www.poste.it) or in the Poste Italiane app under 'search post office and book'. To collect the card, it is necessary to present the communication received from the municipality of residence, which contains the matching of the beneficiary's tax code with the identification code of the assigned card.

If you were already a beneficiary in 2023, do you need to withdraw another card?

No. Once the notice from the municipality is received, the card issued in 2023 will already be reloaded with the amount for 2024 (EUR 500). Should the 2023 card be lost or demagnetised, the beneficiary may go to the post office with the notice from the municipality to have a new card issued.

What can be purchased with the card?

The Card can be used to purchase essential foodstuffs (excluding alcohol), fuel or local public transport subscriptions. The list of products that can be purchased has been expanded from 2023 to include PDO and PGI products, frozen vegetables and frozen bakery products.

Households will also be able to benefit from the 15% discount that the Government has secured again this year together with the large-scale retail trade. The companies managing the fuel distribution points have also signed specific agreements with Mimit, which are published on the institutional website.

Is there a list of establishments where the card can be used?

The card can be used at all establishments that sell foodstuffs, fuel and season tickets for local transport. The Ministry of Agriculture, Food Sovereignty and Forestry has made agreements with all participating businesses, belonging to the large-scale retail trade, to apply a 15% discount in favour of card holders. It is possible to consult the list of the associations participating in the promotion of the measure, and of the shops that have committed to the application of the 15% discount, by visiting this page.

The Ministry of Enterprise and Made in Italy (MIMIT) has entered into special agreements with companies operating fuel distribution points that provide an immediate discount on the refuelling amount, or a voucher to be used for a subsequent fuel purchase. The list of burning companies can be found on the webpage https://www.mimit.gov.it/it/sconto-carburanti.

Can the contribution be spent on the purchase of medicines?

No. The card can only be used to purchase essential foodstuffs, fuel and local transport passes.

Is there a deadline by which the first purchase must be made?

The first purchase with the card must be made by 16 December 2024 and the total amount allocated must be used in full by 28 February 2025 Failure to activate the card by 16 December will result in the card becoming ineligible and the grant being forfeited.

'Dedicata a te', la card contro il caro prezzi

What to do if your card is stolen, lost, cloned, needs to be blocked or malfunctions

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In the event of theft, loss, cloning, need for blocking or replacement due to malfunctioning, in addition to being able to consult a dedicated web page on poste.it and postepay.it, beneficiaries can contact the following toll-free number provided by Poste Italiane: 800-210170.

What to do when changing residence?

In the event of a change of residence of the beneficiary, it is necessary to contact his or her original municipality of residence.

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