CITTADINANZATTIVA ANSWERS

If the biopsy report is delayed: how long should a patient wait?

The association for citizen participation and protection answers questions about rights and access to health services.

Operatore sanitario che esegue una biopsia della schiena, con ago sottile  (Alamy Stock Photo)

3' min read

Translated by AI
Versione italiana

3' min read

Translated by AI
Versione italiana

Over a month ago I underwent a biopsy for a suspected lump, a crucial examination to decide whether to proceed with surgery or specific treatment. Despite initial reassurances, the histological report is still not ready. From the pathological anatomy secretariat they reply that they are 'behind with the readings' due to a shortage of staff. Is it permissible for a citizen to live in anguish for weeks, knowing that in the case of a malignant pathology, every day is precious? Are there maximum times set by law? Maria C., Lazio

This is one of the most painful issues we receive in our column, because it combines two fragilities that should instead be kept separate: the wait for a life-changing diagnosis and the structural shortage of staff in pathology services. The principle to start from is clear: the right to timely diagnosis is a pillar of the right to health, and a delay in reporting is, in fact, a delay in treatment.

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While for bookings of examinations and instrumental examinations the reference are the priority codes (U, B, D, P) of the National Plan for Waiting List Management, for the delivery of pathological anatomy reports - biopsies, cytological examinations, surgical pieces - the standards are defined by the National Guidelines and the Service Charters of the individual health authorities. For a histological examination with oncological suspicion, the standard for a comprehensive response is on average between 7 and 15 working days. Exceeding the one-month waiting time, especially when the clinical suspicion requires an immediate start of treatment, is a time that cannot be considered physiological.

The shortage of medical personnel in Italian pathological anatomies is a known and documented reality, but the organisational inefficiencies of the system cannot fall on the patient. Healthcare facilities have a duty to guarantee priority routes for cases reported as urgent by the surgeon or oncologist, and to communicate any delays transparently, indicating a certain delivery date. Silence is not an option.

When technical times become unbearable, the citizen is not helpless. The first step is to formalise a written reminder to the facility's Medical Directorate, describing the nature of the examination, the date of the biopsy, and the clinical urgency represented by the treating physician. A written request leaves a trace and activates a responsibility that a telephone call to the secretariat alone does not generate.

At the same time, it is advisable to contact the Public Relations Office (OPR) of the health company. This is the tool provided precisely for these cases: it activates an internal verification procedure which, in our experience, often speeds up the referral even within a few days.

If the preceding steps have no effect, he can forward a formal complaint, preferably by certified e-mail, to the Regional Department of Health and the Presidency of the Region. It is an instrument that has a different institutional weight and that elevates reporting to the level of political responsibility in the region.

There is a clinical truth that the system cannot continue to ignore: diagnosis is the beginning of the treatment pathway, not a bureaucratic act that precedes it. Every week of delay in reporting is a week taken away from the therapy, the intervention, the decision shared with the doctor. That is why the suggestion is not to wait any longer and to immediately activate the steps I have indicated. It is not a question of raising your voice, but of exercising a right.

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