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In the digital world, the end of ‘junior’ roles (and careers as we have known them) has begun

Companies are looking for professionals who are already trained and capable of managing increasing complexity, with careers that are increasingly horizontal in nature and based on transferable skills

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5' min read

Translated by AI
Versione italiana

5' min read

Translated by AI
Versione italiana

For months now, the debate on the topics of ‘work’ and ‘digitalisation’ (and their endless interconnections) has been swinging between two extremes: on the one hand, enthusiasm for the impact of artificial intelligence on productivity; on the other, the fear that entire professions will disappear. The reality, as is often the case, is more complex. Today, the labour market in the IT and digital sector is undergoing a period of profound transformation, characterised by a paradox: whilst demand for technical and soft skills is growing, the scope for junior roles as we have known them up to now is shrinking.

This is because many of the tasks that used to form part of the traditional pathway into the labour market are now carried out by artificial intelligence. However, the market is coming to realise one key point: AI does not eliminate roles, but rather increases their volume and complexity. In this context, various established companies and large system integrators are seeking already trained talent, equipped with advanced technical skills, capable of managing complex processes and coordinating their implementation.

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The first stage of the traditional career path – the one in which people used to learn the trade by carrying out operational tasks in order to gradually gain autonomy and responsibility – is rapidly shrinking. But this is happening because the rules of career progression are being completely rewritten in the digital sector.

Towards a ‘portfolio’ career

The transformation currently underway is, in fact, much broader. For years, we have envisaged linear career paths: starting as a junior, then developing technical skills, taking on increasing responsibilities, and eventually reaching a managerial role. Today, this sequence no longer reflects reality. Technologies are changing rapidly; some skills become obsolete within a few years, and new roles are emerging so quickly that it is difficult even to define them. In some cases, we are seeing unpredictable leaps forward by young professionals who take on strategic roles following a training programme.

Generally speaking, across all sectors, career paths are shifting towards models of horizontal mobility rather than vertical progression, with more frequent changes of role, sector or project, with the aim of developing through the acquisition of different skills and experience, as the Randstad Workmonitor clearly highlights.

But in the digital world, this phenomenon is even more evident: a career is increasingly becoming a ‘portfolio’ of experiences, skills and transitions. We move from one technological domain to another, from one project to a different ecosystem, from specialist skills to the ability to orchestrate processes, people and smart technologies. The value of cross-fertilisation is growing, whilst that of rigid specialisation is declining.

Careers are becoming more unstable, but they also offer more opportunities – provided professionals are able to seize and nurture them by keeping their skills up to date, striving to keep pace with technological trends, and being fully aware that some skills will soon become obsolete whilst others will come to the fore. The right question to ask is no longer ‘what job will I do tomorrow?’, but ‘how many times will I have to reinvent myself?’.

Speed and obsolescence

All professions are changing. Although some, linked to more stable technologies, are experiencing a period of slower change. Others are evolving radically. Take developers, for example: for years they have been the epitome of the most in-demand professions. Today, their role is changing profoundly and they run the risk of being sidelined by the advent of artificial intelligence. The automation of coding and generative AI are reducing the value of more routine tasks, whilst demand is growing for professionals capable of designing architectures, managing complex systems, coordinating intelligent agents and integrating technological and business expertise.

Not even managers are ‘immune’ to this transformation, which requires them to develop new, advanced skills to operate comprehensively, juggling multiple tasks simultaneously and utilising various levers. For managers in the IT and digital sectors today, a high level of technical expertise is essential to fully understand technological developments and their impact on business processes. However, strong interpersonal skills, the ability to manage complexity, leadership skills and the ability to manage teams – which often operate in hybrid arrangements, including remotely – are also required.

For all professions, the soft skills are no longer merely a complement but have become a competitive advantage. Communicating, collaborating, working across disciplines, managing different stakeholders and driving change are skills required even of technical specialists, who today are more involved in interpersonal relationships than in the past, work across the business, coordinate people and AI agents, and must possess the ability to orchestrate.

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These skills are not always available. Consequently, there is a need for bespoke reskilling initiatives and coaching programmes aimed at developing communication skills, cross-functional relationships and managerial skills.

The short-term outlook

The current pace of change is putting organisations under pressure. Many companies are facing a period of profound uncertainty. Planning horizons have shortened drastically, and it is often difficult to predict what skills will be needed beyond the next six months.

This changes the way we recruit, organise work and even plan careers. To respond to this unpredictability and the increase in workload generated by automation, the adoption of flexible solutions is becoming an essential strategic choice: it enables companies to identify and recruit the key skills required for the business in a timely manner, move resources from one project to another, and delegate the management of entire processes without placing an undue burden on permanent staff structures.

Faced with this scenario, we need to change our approach. Human capital management must become predictive. This means mapping out in advance which skills are set to lose value, identifying emerging ones, and devising transition pathways before individuals and organisations find themselves playing catch-up with a market that has already changed.

This is a complex task, which is why companies are looking for partners capable of providing solutions. It is also a paradigm shift for recruitment agencies, which – in addition to finding the right candidate using increasingly sophisticated tools – are now called upon to offer flexible employment models, help build the skills needed for the future, and strengthen the dialogue between businesses, universities and the education system. They must also devise plans for reskilling, reorganisation, changes of role and new opportunities in different sectors, adopting a consultative approach.

Training and reskilling

Certainly, the transformation currently under way requires all stakeholders to reflect deeply on the role of training. Much closer collaboration is needed between businesses, universities, technical colleges and the education system as a whole. Today, the skills mismatch relates not only to the low number of graduates or technical diploma holders, but also to the speed at which programmes and skills can adapt to market developments. Some sectors require extremely rapid refresher courses: technological cycles are measured in months; we cannot afford training programmes that take years to be updated.

At the same time, reskilling and upskilling are already an integral part of working life. In the digital sector, over the coming months we will need to support people through genuine career changes, making the most of transferable skills and charting new career paths. Companies must be aware of this, but so too must the professionals themselves.

More generally, we need to build a labour market that is capable of anticipating rather than merely reacting, and that does not measure talent solely on the basis of what a person can do now, but on their ability to grow and develop.

Perhaps we are not only witnessing the end of junior roles in the digital sector, but also the definitive demise of the idea that a career can remain unchanged throughout one’s life. And this is not necessarily bad news, provided that businesses, institutions and the education system are able to foster the capacity for change.

*Senior Director at Randstad Digital

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